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Posted on Aug 10, 2009
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Why?..my computer cannot detect my dvd drive..even in the device manager...

2 Answers

Anonymous

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  • Master 828 Answers
  • Posted on Aug 10, 2009
Anonymous
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Joined: Jun 16, 2009
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Check inside the CPU if it is connected properly.
Due to this problem there are some reason why it can't be detected to system.
#1 Make sure it is primary or slave control in the motherboard.
#2 Check if there is a power or not on DVD Drive or it have then try to eject the layer.
#3 Acquiring the DVD Drive to see it that the JUMPER setting is Master, Slave, Cable Select.

Good luck!

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  • Contributor 3 Answers
  • Posted on Aug 10, 2009
Anonymous
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Look to see if the drive is recognized in the bios.

make sure the first booting option is from the hard drive as sometimes the computer will skip over seeing the optical drive if it is set as the first booting device.

Check to see if the cable attached to the drive is loose.

If that doesn't work check to see if the cable is bad by swapping the current cable our with a known working cable.

Possibly switch the power supply cord.

have the computer search for the drive using the install new hardware wizard.

If these don't work try putting it in a different machine.

also check to see that the drive lights light up.

worst case scenario I can think of is the controller card of the dvd drive is dead but I rarely see the controller card being the issue.

If it is the controller card acting up you might be able to save it by reflashing the dvd players firmware. you should be able to find a firmware file to flash from the manufactures website. The drive should have P/N (part number) and other numbers to help you identify your model.

If the controller card is completely dead either replace from a drive of the same make that had it's laser worn out or just replace the drive completely.

Run malware bytes or avg anitvirus to see if a virus is masking it from view.

make sure the software you use for your dvd drive isn't damaged or outdated.

update the firmware on your drive or the bios on *********** board as sometimes a bios of a certain revision won't recognize hardware but a newer or older revision will.

If you installed any other hardware or software recently uninstall it and see if that brings it back. if it does look for the manufactures webosite of your drive and the uninstalled item for known compatibility issues.

If it's and IDE drive and not a sata drive make sure that the jumpers are in the correct spots. If you don't know where they should be placing them all on cable select should work just fine.

If these don't work post back and I'll see if I can think of anything else.

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4 Related Answers

Anonymous

  • 1019 Answers
  • Posted on Feb 22, 2008

SOURCE: CD/DVD Writer drive not detected

Hi,
is it showing As Drive D:- Or E:- In My Computer ?
Mike @ Compurepair.

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Anonymous

  • 1 Answer
  • Posted on Jul 09, 2008

SOURCE: Slimline DVD Burner

Go to the device manager. uninstall the dvd drive .restart computer after turning the power off. re-install the device from add hardware wizard.restart computer.this may solve the problem.

Anonymous

  • 217 Answers
  • Posted on Feb 06, 2009

SOURCE: Computer doesn't show DVD/CD drive

To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

bronk50

Brian Sullivan

  • 27725 Answers
  • Posted on Oct 31, 2010

SOURCE: my pc doesnt detect my

you might have to uninstall both the dvd/cd + its drivers then reinstall them actually unplug the cd/dvd from its power cable then restart your computer plug it back in your computer should activate found new hardware or
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps

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http://support.microsoft.com/kb/929461
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