Question about Dell Office Equipment & Supplies

Open Question

Dell 5100cn - Having run the various tests, I found that the magenta toner motor was noisy. What has to be replaced or fixed?

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Posted on Jul 17, 2008

Ad
Corysf62
  • 188 Answers

SOURCE: Dell 5100cn printer

The only effect that the "non Dell toner" setting has is to raise the fuser temperature to the maximum. Since all toners are made up of ink and plastic, the fuser is what melts the fine plastic to the paper.

Dell toner is designed to melt at a lower temperature, however, since the non dell toners temperature value is unknow, this setting allows for that unknown.

In any case, neither of these things will cause lite, or faded print. In Fact, the toner cartridge for this model is actually nothing more then a toner storage device. Some cartridges contain the toner, the developer, and the drum. On the 5100 and the 5110 this is not the case.

The photo developers are located behind the imaging drum. you can see the 4 seperate developers, in the developer frame, when you remove the drum unit.

More then likely, if only the black is printing poorly, and the colors are printing ok, then the black photo developer is defective. This is a very messy job if you do not know what you are doing, and very involved.

You need to remove the top cover, the left side cover, the high voltage power supply, the supply tubes ( where the toner travels from the actual toner cartridges down to the developers ). Then once the tubes are removed, you have to remove the developer frame from the printer. Then you can get to the actual photo developer.

Good luck.

Posted on Oct 01, 2008

Corysf62
  • 188 Answers

SOURCE: Dell 5100cn - Magenta color on all prints

Hi 56tbird.

The answer you got from Dell was partially correct.

It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.

I have successfully instructed other on replacing the developer units, although you will have to procure the part.

This is one of the 4 color assemblies you see when you remove the imaging drum.

The part number for the Magenta Developer is M6090

The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.

you might also try a search on Ebay for the part number as well.

If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.

I can give you detailed instructions on how to change the developer if you decide to go that route.

Thanks,

Cory

Posted on Nov 04, 2008

kakee
  • 1269 Answers

SOURCE: dell 5100cn change ip address

Changing Printer's IP Address isn't that complicated. There are two ways on how to change the printer's IP Address.

If you know the old printer's IP address, you can simply type that old IP address on the Address Bar of your Internet Explorer or any other browser (ex: http://192.168.1.101). It should redirect you to the printer's User Interface. From there you can go to Network then TCP/IP settings. You can change the IP address of the printer. Make sure to use an IP address within the same range of your network.

The other way to change the printer's IP address is by its own Menu/Settings on the printer's LCD panel.
On your printer, press Menu then got Settings. Look for Network or LAN settings and click on Advance. Select TCP/IP and click on Edit. You can now change the IP address of the printer from there. Click on Done or Save after that.

Note: Make sure the use the correct IP address within the network's range.

Posted on Jul 16, 2009

  • 24 Answers

SOURCE: Xerox phaser 6120 "magenta toner missing"

This problem may happen randomly with any toner.
Open the printer, the "missing toner" should be the one you see.
No need to uninstall it.
On the right side of the toner, above and to the right of the label, you will see a small green board with three contacts on it.
Just clean these contacts with a moderate cleaning solution (nail polish remover will do).

Posted on Dec 28, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My dell 5100cn printer is not printing red tones at all. Everything comes out in green tones. Has new toner cartridges and drum. What can I do?


The M6090 Magenta Developer is failing. It has lost it's magnetism. So the toner isn't ready to be transferred.

The Cyan Developer G6593 or Yellow Developer H6682 may be failing too, because it can't dependably hold all it's toner. One of those is probably bad too.

Whit
Item, Inc

Aug 17, 2010 | Dell 5100cn Laser Printer

1 Answer

There is a Magenta overcast on all pages so they all look pink. there is Magenta toner all over the transfer roller and the rubber covered rods on it and on the greenish colored roller on the printer Drum...


Other than cleaning the paper path as needed, and replacing the cartridge with yet another, you are likely stuck! You might try an unauthorized refill!

Aug 16, 2009 | Dell 5100cn Laser Printer

1 Answer

My Dell 5100cn is putting magenta all over pages with a little red. There are darker, bar-like areas. BW pages get a faint covering of magenta. Any idea what's wrong or what to test?


Yes...carefully pull the majenta cartridge out and inspect it. Does it look like its leaked? Pull the shutter back and see if there is excess toner on the drum. My experience based on what you've said here is the cartridge may be going bad or experiencing "blowback". Blowback is when the waste side of the cartridge gets to full and it starts coming back out over the cartridge drum. If you have you're old cartridge still handy put that one back in and run a few pages and see if it clears up. Hope this helps!

Jul 11, 2009 | Dell 5100cn Laser Printer

1 Answer

5100cn - verticle line omitted on magenta test page


sound like the drum could be the problem have you replaced that? if the fuser was the problem it would have the toner but would not have been fused or had marks on the page. this would be my best on this issue

Feb 24, 2009 | Dell 5100cn Laser Printer

1 Answer

RESTART Printer


The new magenta cartridge you put in is bad. If you put the old one back in then you get the low toner message. Take the new cartridge back and get another new one.  I found the answer on the dell troubleshoot website

Feb 03, 2009 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn - Magenta color on all prints


Hi 56tbird.

The answer you got from Dell was partially correct.

It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.

I have successfully instructed other on replacing the developer units, although you will have to procure the part.

This is one of the 4 color assemblies you see when you remove the imaging drum.

The part number for the Magenta Developer is M6090

The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.

you might also try a search on Ebay for the part number as well.

If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.

I can give you detailed instructions on how to change the developer if you decide to go that route.

Thanks,

Cory

Oct 31, 2008 | Dell 5100cn Laser Printer

1 Answer

Service manual


When you say the gears are not messing, what exactly do you mean.

Do you actually hear gears grinding, or are you just having an issue with magenta not printing properly.

if you hear grinding, where is the noise coming from? at the top right corner by the toner, or on the right side in the middle?

In either case, if you actually hear a grinding noise, this would require replacement parts to repair as these are not consumable user replaceable items.

Sep 04, 2008 | Dell 5100cn Laser Printer

5 Answers

Magenta bleeding problem


Is a known problem, when placing the imaging drum you must be very carefull because you can damage the magenta drumkit.
It's located behind the imaging drum.
The drumkit must be replaced by a Dell technician.

Jun 16, 2008 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn


deatech,

I am going to answer this even though there was no reply to my clarification report.

No, it is not a HVPS problem. This is a magenta developer problem. The magenta developer for some reason has the highest failure rate of all the developers, including black. Perhaps because there are more shades of magenta in color prints.

Since you changed the toner, we can assume you are not out of magenta, but it is possible that you did not run a developer cleaning in the maintenance mode on the magenta developer.

If the magenta toner had been allowed to run out all of the way, a developer cleaning would allow the toner auger to move fresh toner from the toner dispenser, through the feed tube, into the developer.

If you have run the developer cleaning, and you can see that there is magena toner on the magenta developer ( for clarification, the developers are located behind the imaging drum. remove the drum to expose the 4 developers ), then the developer itself is defective.

Good luck.

Cory

May 05, 2008 | Dell 5100cn Laser Printer

3 Answers

Magenta colour comes through on all prints right across the page, it is faded but is still clearly there. I can temporarily fix problem by using the printer menu to clean the magenta developer, but it...


We have over 50 of these printers and a few have had the magenta bleeding problem. On everyone of them the problem was corrected by going to the clean developer function under Maintenence from the Menu and choosing to clean the magenta color. Usually have to run it a couple times but it has always corrected the problem so far.

Mar 29, 2008 | Dell 5100cn Laser Printer

Not finding what you are looking for?

Open Questions:

Office Equipment & Supplies Logo

Related Topics:

14 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

76099 Answers

David Patricia James
David Patricia James

Level 2 Expert

110 Answers

Marvin
Marvin

Level 3 Expert

85111 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...