Sony Handycam DCR-HC42 Mini DV Digital Camcorder Logo
Posted on Aug 08, 2009
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When I insert the cassette into the camera it won't close.

I have a Sony Handycam Model# DCR-HC42. When I insert the cassette it won't close back into the camera. I get an error that tells me to reinsert the cassette. Any suggestions would be great.

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  • Expert 80 Answers
  • Posted on Aug 08, 2009
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Try the following link to troubleshoot this issue:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C190805

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  • Master 10,594 Answers
  • Posted on Aug 08, 2009
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Remove battery from camcorder, put it back and try again.
If problem still exist then camcorder requires tape mechanism replacement that is qualified camera tech job.

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DCR-HC42

  1. I'm having the exact same problem. It wont accept the cassette...only half way then errors. It will close fully without a cassette as well. hmmmmm
Comment by Guest, posted on Apr 02, 2008 Load cassette, turn it on, then message says re-load cassette. Door to cassette compartment only works half way. After fiddling with power, can get the cassette door to open and close all the way, but not with cassette. Tried several brands of cassettes, no joy.
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