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Dave Nolan Posted on Jun 16, 2019
Answered by a Fixya Expert

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Dyson 33 dc no suction when place on carpet wand is ok

1 Answer

Thatvacguy.com

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  • Dyson Master 1,619 Answers
  • Posted on Jul 14, 2019
Thatvacguy.com
Dyson Master
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Joined: Jul 18, 2010
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If it has good suction but won't pick up dirt off the floor it probably needs the belts or clutch replaced.

5 Related Answers

Anonymous

  • 83 Answers
  • Posted on Jul 30, 2009

SOURCE: Dyson DC-07 Hose Wand Spring Came Out. How to put back in?

You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.

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Anonymous

  • 1 Answer
  • Posted on Aug 11, 2009

SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick

My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.

Anonymous

  • 167 Answers
  • Posted on Apr 20, 2010

SOURCE: A Dyson dc 17 Animal and the wand/hose has lost suction

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Anonymous

  • 167 Answers
  • Posted on Apr 22, 2010

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Anonymous

  • 1 Answer
  • Posted on Sep 24, 2010

SOURCE: Hi i have a dyson

959bd34.jpg This is the entire assembly that you would need to replace. According to the technician that serviced mine, DC18 is prone to fail in this area due to owner's use or abuse in my case (LOL). He said forcing the handle to stand upright after you finished vacuuming puts a stress on the plastic hook that rotates the valve from floor mode to wand mode. The trick there is when you replace the handle to upright, you have to step down on the wheel to the floor. It cost me $70 to have it replace. Since I still have it on warranty, only the labor is no charge. The damage on my machine I admitted is not workmanship or material defect but improper use of the machine. I hope this helps. Just beware of some Dyson Authorized Service Center that wheel and deal you for something like, the carpet fresh powder caused your machine to clogged and blah blah. You will know if the problem they tell you is not even close to the ones I discussed.

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1answer

Brand new dyson DC40 has no suction at bottom

Hi Marin, it's Jack at Dyson.

DC40 is a powerful mid-size Dyson upright vacuums, and we wouldn't expect you to have any concerns about performance on hard flooring or carpet. As long as the machine is used and maintained as described in the User guide we would not anticipate a change in performance, and we're on hand to help if Dyson owners need assistance.

It's important to note that for effective pickup, the cleaner head needs to form a close seal with the floor surface. Simply placing a hand under the cleaner head does not give an accurate idea of suction as you're not creating a seal, as you would be when you place your hand right across the end of the wand or hose. If you turn on and recline the vacuum, turn off the brush bar then lower the cleaner head onto something like a sheet of newspaper, you should see the newspaper held tightly against the soleplate by the vacuum's powerful suction.

We're keen to discuss this with you, and to help ensure your DC40 is working as well as it should be. Please email your full contact details to my colleagues at [email protected], and one of our experts will be in touch as soon as possible to provide further assistance.
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My dyson dc 33 doesn't have any suction at the bottom. I washed the filters and checked the hoses. But I suspect it is because I can't get the hand wand to turn off. It runs whenever I turn on the

Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC33. When the vacuum is switched on and standing upright, suction will always be diverted automatically to the wand and hose for above-floor cleaning. When you recline the machine into the normal vacuuming position, the suction should be transferred to the cleaner head. Make sure the brush control is set to 'Carpets', as the brush bar will not rotate when it's set to the 'Hard Floors' position.

If it doesn't seem to be picking up as well as it should be, we'd appreciate the opportunity to talk you through some simple troubleshooting checks when you have your machine to hand. We'll be able to ensure everything is working correctly - and if a replacement part or repair is needed, we can also confirm if this is covered under your Dyson warranty.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.
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Squeeling noise dyson 33

Is it when you go from carpet to floor or floor to carpet? It will make a loud noise detecting a possible suction issue. I've also had loud noises and turned over the vacuum and where the brush is, traps hair, thread, rubber bands, etc. Just take a scissor and cut it all out. Don't cut the bristles. Roll the brush as you cut and pull all the stuff wrapped around the brush. Once it is free, try it again.
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Dyson DC28 - when using this in "carpet mode", I can hear and feel tons of suction being pulled through the wand, even though the wand is properly stowed as the handle for "carpet mode". And when this...

There's no switch per sey, but there is a clutch activation knob, on the right side of the base, as you're standing behind the unit. There should be a Carpet or Hard floor setting, just two. Twist it to change from one to the other. However, all this is meant to do, as far as I know, is to turn on the brush roll or turn it off, by means of a clutch system. I don't think it has anything to do with the wand assembly.
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No suction on my Dyson dc33.

Hi Ronald, it's Jack at Dyson.

I'm sorry to hear about the difficulty you've had with your DC33. However, performance issues are usually very easy to resolve with some quick troubleshooting checks.

It may be best if you can get in touch with us directly so we can help further - it's hard to diagnose the exact cause of a noise without hearing it.

If you give our freephone Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US), our experts will be happy to run you thought some diagnostic checks. If the machine needs a repair or a replacement part, they can confirm if this will be covered under the terms of the 5-year guarantee which covers all of our upright and cylinder vacuums.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
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The suction on my dyson is too strong

i don*t know alot about dyson but if it has a thing to raise it up off the floor then that will work
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A Dyson dc 17 Animal and the wand/hose has lost suction

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service
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Dyson DC07 bagless - upright mode v poor suction, wand mode ok

Hi its Darran at Dyson.

From your description of the problem, it sounds as though the bleed valve is activating which only happens when there is a blockage.

We would recommend following the full blockage through as outlined in your user guide or in the Support section on our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service
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