I have a Xerox Phaser 3635 MFP. It is used as a network printer, scanner and copier. Scanning and copying work. The issue is, when someone prints a document (of any type)it appears to print. By that I mean, when you click print with the print que open, it shows the document printing then the que is empty. The document does not come out of the printer. There is no error message. If I go to the IP address of the printer via a web browser and go to the Job tab, I see the job waiting to print as well as a job I tried to print several days ago. I can delete the current job I just tried to print but not the old job. If I power down the printer and power it back up, The old job prints (and any other job that may be waiting)but I still cannot delete the old job or print anything else.
You need to reload the printer driver. the proper one for that OS and your network. once that is done the prints will actually print the way they are supposed to. if the driver reload doesn't automatically fix the problem you may need to manually go in through devices and printers and find the printer on the network and install it manually that way too.
Testimonial: "I reloaded the driver and uninstalled/reinstalled the printer. Neither worked. I am not sure the stuck job (could be a stored job)is the problem."
SOURCE: printing status frozen and won't delete or print
Have you tried unpluging your printer from the computer as well as unpluging the printer from the electrical? If that doesn't work you should start from scratch... that is remove the printer from the computer memory, delete it, turn off the computer, turn on the computer and go through the installation process as if you just purchased the printer. Barring any mechanical problems as in jams or the such, the printer should return to operational status.
SOURCE: X5150 and Vista print issue
I am posting this in hopes of helping others that are having issues with the Vista print spooler. In my case, I have an HP Pavilion laptop running Vista connected to a wireless hub. I also have a Minolta Konica 2300DL printer that is connected to the network via the wireless hub as well. Ever since obtaining this laptop, I have not been able to print to the printer other than stopping and starting the print spooler to obtain a single print 'job'. After about six months I found a post that contains the fix - I cannot take credit for it! Follow these instructions to get your printer to work:
1.) Go into control panel - I would suggest classic view as it is a little easier to navigate.
2.) Then go into User Accounts.
3.) From User Accounts go into Turn User Account Control On or Off
4.) UNCHECK Use User Account Control (UAC) to help protect your computer.
5.) At this point you will probably require a reboot.
Once this exercise is complete, you should be able to print. One more item off of my Honey DOO list!!!!!
SOURCE: Xerox Phaser 8550 Won't Print
I was having the same problem. Turns out the IP address in the printer was incorrect. Once I changed the IP address the printer works just fine through our network again. Find your IP address off your server and follow these steps:
1. Choose Info on display menu, press okay button
2. Choose Info pages, press okay
3. Configuration pages-printer info, press okay
4. IP address should read: Correct IP Address number should be displayed on screen.
If not follow these steps to change it:
1. Find printer setup on display menu, press okay
2. Go to connection setup-press okay
3. Network setup-press okay
4. TCP/IP setup-press okay
5. Auto should show as “Off”
6. TCP/IP should show as “On”
7. DHCP/Boot should show as “Off”
If any of these are not listed on display correctly press ok, reset to either On or Off and then enter correct IP address.
Press okay button and follow steps on display menu to exit back to main menu display screen.
SOURCE: Since a paper jam the other day, our phaser 6110
take the cartridges out and put it back in and see if it works
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