We have not been able to receive any new emails in inbox since June’s ne 3...not sure why.

Hello Sir/Mam,
I find you have problems with not receiving mails in your inbox. I can help you with it if you can try these simple steps.
1)Refresh your inbox
2)Log out and log in again
3)Some messages might have been transferred to Spam folder automatically ,don't worry you can unspam it then and there
4)Try telling someone to send u a sample mail and see if you have received it.
If you have tried all these but it still doesn't work that means your account has been hacked. Change your password. It is recommended that you keep two email ids for safer side.
Thankyou.

Hi,
Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks.
Hotmail Support

Hi,
I think no any issue create because all function is same and i also used hotmail to outlook email used and also new version available. Or no change ID or password, just change look or services, but function is same. If you have problem link not open email not sent mail, account related issue, setting issue, or browsing issue just go to outlook help and search you own problem, there step by step problem solved or contact hotmail technician.

Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks
Hotmail Support

Hi,
You are not clear what is eject problems. Just i gas and share, i hope solved your problems.

Check your Junk folder
1. Sign in to Outlook.com account.
2. Click on Junk on the left pane.
3. Check to see if the missing mail is in this folder.
4. If you see any messages that should have been delivered to the Inbox, click the Not Junk.
Check your Blocked sender list
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Blocked senders.
5. In the Blocked senders list, select the name or domain (the part of an e-mail address that follows the @ sign, such as outlook.com) that you want to receive emails from.
6. Click << Remove from list.
Add the email address to your Safe senders list
1. From your Inbox, click the cog icon .
2. Select More Mail Options .
3. Under "Preventing junk email", click Safe and blocked senders.
4. Click Safe Senders.
5. In the text box, type in the email address or domain you'd like to always receive emails from.
6. Click Add to list >>.
Check your Email Rules
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Click Rules for sorting new messages under "Customizing Outlook".
2. Perform one of the actions as per your requirement:
Click Edit next to the rule that you want to edit.
Or
Choose the rule that you want to delete and click Delete.
Note: Not all international characters are supported as filters.
Check your Junk Mail Settings
1. From your Inbox, click the cog icon.
2. Select More Mail Options.
3. Under "Preventing junk email", click Filters and reporting.
3. Under "Choose a junk e-mail filter", choose the level of protection that you want, and then click Save. If the Exclusive level was set, all emails will go directly to your Junk folder except for messages from your contacts and email addresses that are in your safe senders, Outlook service announcements, and alerts that you signed for.
4. Click Save.
To go back to your inbox, click Outlook on the top left portion of the screen.
Check your Reply-to address
1. From your Inbox, click the cog icon.
2. Select More Mail Options .
3. Under "Writing email", click Reply-to address.
2. Select the radion button beside Current e-mail address.
3. Click Save.

Thanks.
Hotmail Support

Check your spam folder and email filter settings also.

If you can send but cannot receive:

Step1: Double Check your Incoming Mail (POP3) settings.

To Double Check your Outlook/Outlook Express Settings:

• - Open Outlook/Outlook Express
• - Click on Tools -> Accounts
• - Click on Mail tab - you'll see the list of email accounts that are set-up
• - to view info and settings for each email account, double click on an email account.
• - Click (highlight) the extra or duplicate email accounts that you are not using and click on Remove button (on the right)
• - Click on General tab, Servers tab, Advanced tab, accordingly and check your Outlook settings against the following examples:

Step2: A common mistake: For Servers setting (Servers tab), -> Account Name make sure that you use the full email address and not just the first part of the email address - for example: [email protected] and not just "janedoe"

• - Login to your Web Mail and Delete any suspicious email that can block your Mailbox. (emails that have no "From" or corrupted spam emails can cause Outlook/Outlook Express to hang.

Send me the screen shorts if you can not send me through fixya then mail me at [email protected].
I'll get back to you ASAP.

i cannot receive emails thru my aol account on my HTC Evo phone. It was woking fine and all of the sudden it stopped receiving new emails. please help!

you must have email account, also the POP address, and the SMTP with your username and password ready

Set up email account
1. Select Menu > Messaging > Email > Settings > New account > Add.
2. Enter a name for the email account, for example, Home or Office. Select OK.
3. Select Connect using > Edit and select the data account you created earlier to use with this email
account.
4. Select Email address > Edit. Enter your email address. Select OK.
5. Select Connection type > Edit. Select POP3 or IMAP4. POP3 is the most common.
6. Select Incoming server > Edit. Enter the name or the IP address for the incoming server. Select OK.
7. Select Username > Edit. Enter the incoming server username. Select OK.
8. Select Password > Edit. Enter the incoming server password and select OK. Leave this blank if you
want to be asked for the password each time you check new mail.
9. Select Outgoing server > Edit. Enter the name or the IP address of the SMTP server you use to send
email messages. Select OK.
10. Select Advanced settings.
11. Select Your name (not mandatory) > Edit. Enter your name and select OK. This will appear in outgoing
email messages.
12. Select Signature (not mandatory) > Edit. Create a signature to add to your email messages and
select OK.
13. Select Download S&R. Choose what to download when receiving new email messages:
• Subjects only – receive information such as sender and subject before downloading the whole email.
• Up to size limit – receive the whole email. Select Size limit to set the maximum size to download
when receiving new email messages.
• Subjects & text – Only for IMAP4 users. Receive the subject and text but not attached files.
14. Select Check interval (not mandatory). Choose how often you want the phone to connect to your
email server and check for incoming email messages.
15. Select Push email. Only for IMAP4 users. Select On for full email notification functionality or Off to
disable the functionality. See Using push email for full email notification functionality on page 7.
16. Select Allow connection > Edit. Select Any network or Home network.
17. Select Copy outgoing (not mandatory) > Edit. Select On if you want email messages sent from your
phone to be sent to an additional email address of your choice. This way your sent messages are
copied and can be saved for future reference.
18. Select Encryption > Edit. Choose whether your email messages should be encrypted.
19. Select Outgoing. username. If requested, select Edit enter the outgoing server username.
20. Select Outgoing. password. If requested, select Edit enter the outgoing server password.
21. Select Incoming port. If needed, change the port for the protocol you are using.
22. Select Outgoing port. If needed, change the port for the SMTP protocol.

and the other is

To write and send an email message
1. Select Menu > Messaging > Email > Write new.
2. Select To: to add recipients and select Add. There are three ways to add an intro sentence:
• Select Enter email address. to enter an email address.
• Select Contacts look-up to retrieve a recipient from Contacts.
• Select an email address from the last used recipients.
3. To add more recipients, select To: > Edit select Cc or Bcc and select recipients to add. When finished
selecting recipients select Done.
4. Select Subject: to write the subject.
5. Select Text: to write the text.
6. Select Attachments: and select the attachment to add. Add more attachments the same way.
7. Select Continue.
8. Select Send to send the message or More to view options.
To receive and read email messages
1. Select Menu > Messaging > Email > Inbox.
• Select Send&rec when the inbox is empty or
• Select More > Send & receive to download new messages.
2. Select a message and select View to read it.
To reply to an email message
1. Select Menu > Messaging > Email > Inbox. Select an email message in the inbox. Select More
> Reply and select:
• Yes – to include the original message in your reply or
• No – to exclude the original message.
2. Write your message select OK > Continue.
3. Select Send to send the message or More to view option

Go to tools and options make sure on your pop3 email settings that you don't have a (,) where you need a (.)