If your Magner 95 MV bill counter was working perfectly and then started having issues after you removed a coin that was stuck and cleaned the machine, there may be a few potential reasons for the problem. Here are some steps you can take to diagnose and potentially resolve the issue:
- Inspect for Residual Debris:
- Double-check the entire bill path to ensure there is no remaining debris or foreign objects obstructing the sensor or the bill transport mechanism. Even a small piece of debris can disrupt the counting process.
- Sensor Calibration:
- Some bill counters require sensor calibration after being disassembled and cleaned. Check the user manual or the manufacturer's guidelines to see if there is a calibration process you need to follow.
- Sensor Cleaning:
- Ensure that the sensors responsible for counting the bills are clean and unobstructed. Use compressed air or a specialized sensor cleaning kit to remove any dust or dirt.
- Check the Bill Condition:
- Make sure the bills you are trying to count are in good condition. Crumpled, torn, or heavily creased bills may not be processed correctly by the bill counter.
- Check the Bill Thickness Adjustment:
- Some bill counters have a feature that allows you to adjust the sensitivity to different bill thicknesses. Make sure this setting is correctly adjusted for your currency.
- Reassembly Check:
- Ensure that you reassembled the bill counter correctly, and all parts are securely in place.
- Software and Firmware Updates:
- If your bill counter has software or firmware, check if there are any updates available. Outdated software can sometimes lead to operational issues.
- Inspect for Damage:
- Check for any visible damage to the bill transport mechanism, belts, rollers, or sensors. If there's physical damage, it may need to be repaired or replaced.
- Professional Servicing:
- If the problem persists and you cannot identify the issue, it's a good idea to contact the manufacturer's customer support or a professional technician who specializes in repairing bill counters. They can perform a more in-depth inspection and diagnosis of the machine.
Remember that bill counters are precision instruments, and any misalignment, sensor issues, or physical damage can affect their performance. It's important to address the issue promptly to ensure accurate and reliable counting of bills.
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