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Go to https://www.aosom.com/outsunny and click on the "Support" icon in the lower bottom left portion of the scree. Enter your question/parts you want in the box that pops up. Someone from Aosom/Outsunny will get back to you.
Fixya.com Answerer, Brett Duxbury, may be correct in that the missing parts may have been shipped in a 2nd box.
If you purchased the swing new, there is probably information with the assembly instructions regarding missing parts and contacting the company which manufactured or distributed the swing. Check for such information.
If you cannot find it or if the swing was purchased second-hand, contact the business from which you purchased the swing or the individual seller and ask for the missing parts or arrange to return the partial swing kit for a full refund. Ask to have your return shipping cost reimbursed, too.
Apparently Outsunny is a trademark of a company headquartered in China:
Ningbo MH Import & Export Co. , Ltd.
Ningbo, Zheijiang Province, China
I see that Outsunny patio and garden furniture is sold by a number of different businesses in several different countries.
Without knowing the country where you reside and the business or seller you purchased the swing, I cannot direct you to a viable source for the missing parts.
You should look at the packing material of your unspecified stuff you need to assemble, guess some kind of Canopies or Gazebos. If you find make, brand and website Input website in your computer and serch for contact ot customer service
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