New computer won't recognize Sansa

Hi, please download it here :
www.sandisk.com/sandisk-support/driver-download-wizard
www.computing.net > Forums > Drivers

Regards, Jay

1. 
   
   Remove the cap over the USB plug and insert the unit into the USB port of a desktop or laptop computer. The computer will recognize the Sansa Express as a new hard disk drive.
   
2. 
   
   Locate the battery icon on the upper right of the screen. The battery icon will fill in with color as the unit charges. When the icon is filled in, the charge is complete. The unit will fully charge in about 3 hours as long as the desktop computer or laptop is powered on.
   
3. 
   Plug the unit into the USB port of a car or AC adapter and then plug the adapter into an AC outlet or an auto cigarette lighter socket, as the case may be. The Sansa Express will charge in about 3 hours.
   

Go into My Computer and see if anything pops up once you plug the Sansa in. If it pops up open it up from there. Sometimes this kick starts an Mp3 to install itself.

The older C-100 required you to change your settings on your main menu.
Main Menu
Settings
Auto Detect or MSC comes up
If you have Windows Media Player 10, choose auto-detect.
If yo uhave Window Media Player 9 or earlier, choose MSC. Happy listening.
(You probably just forget about that little settings change on your old one).
I'm not sure if the M-200 has the same settings thing, but hopefully it does, cause that's the only solution I have for today!

turning on to change modes is your problem. If it's completely dead you may need to replace it or refurbish it. Or if the battery is completely dead plug it in all day until you can get it to turn on. ONCE ON then you can worry about getting it to connect. Try this:
There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

i have the same SANSA e260.....and the same problem....its easy just turn on your sansa then push the menu botton, slide the wheel in the center and at the end of the options say USB enter there and change usb mode from MTP to MSC mode.....and ready

Hello!!


try connecting it to other USB slots!!

I'm having the same kind of problem. Its really wierd and i'm really worried about it bcoz its my first mp3 player.

My Sansa only reads mp3 or WMA files, not mp4 files.
also, i have tried three different computers, and all of them recognize (or NOT) my player differently....
~Rebecca~

We have two laptops and one desktop in my house and two 2GB Sansa c250s. My laptop recognizes my sansa c250 differently than our family's desktop (i.e. on the desktop i can't view certain folders/ music files that i transferred from my laptop to my player). The second laptop doesn't recognize mine at all, but it DOES recognize my sister's sansa c250.
my suggestion? try a different computer! and then KEEP using that computer for adding/ deleting files.