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keilla queen Posted on Jun 07, 2019
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My sony it the zoom lens don't work so it says turn off power and on again

1 Answer

Tony Parsons

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  • Sony Master 6,405 Answers
  • Posted on Jun 08, 2019
Tony Parsons
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Why post the same query twice ?

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Aug 10, 2008

SOURCE: Sony DSC-W30 ACCESS problem

try hitting it against something harder (like a table). I just did and it worked for me.

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zohail

Shoaib Rais

  • 1223 Answers
  • Posted on May 28, 2009

SOURCE: sony cyber-shot 7.2/display screen is black and

CCD Failure!

known problem contact sony for free repairs dont worry just call them they will do it even if u are out of warranty


see this for sample advisory and problem detail

http://esupport.sony.com/US/perl/news-item.pl?news_id=161&mdl=DSCT1

michael galang

  • 138 Answers
  • Posted on Jul 15, 2009

SOURCE: Cant zoom

lens stuck error, probably a broken gear teeth.

Anonymous

  • 188 Answers
  • Posted on Jul 19, 2009

SOURCE: can't zoom, says turn power on and off

Hi. Does it work once you do that?

Anonymous

  • 300 Answers
  • Posted on Jul 29, 2009

SOURCE: sony Cybershot DSC-W150-turn power on, lens zooms

Hi!
It's probably stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at [email protected] and I will give you a good price.
I work in Sony service center.

Tom

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1helpful
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DSC W80 Error Message - Zoom and Picture Doesn't work

There is something blocking the sensors for the lens position. This can something as small as a piece of sand. The motors and gears that move the lens are very small and delicate. You can send it in for repairs to www.unitedcamera.com
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" " lens pops in & out twice & the screen says access then screen says turn power off and on again. Sony Cybershot dsc w55

this problum is related with optic zoom lenz assy its not work propally so thats why screen shows access problum pleae go to your nearst sony service centre & fix the problum or repair optic zoom assy
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Zoom in/out power off message

While zooming in-out camera gives error message means lens mechanism is either defective or lens drive motor is bad. In both cases, lens assembly will be replaced.
Contact nearest camera repair shop for fix.
Thanks.

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1answer

Cant zoom

lens stuck error, probably a broken gear teeth.
1helpful
1answer

Sony Cybershot DSC-W150-turn power on, lens zooms in/out; screen reads "turn the power off and on again" but camera won't work. Battery is fully charged

Hi!
It's probably stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at [email protected] and I will give you a good price.
I work in Sony service center.

Tom
1helpful
1answer

When the camera is turned on , the zoom tries to adjust twice while the displays says" access" then it Says" Turn the power offand on again" Following the instruction does not solve the problem, we can see...

Hi,
The error "Turn off the power and on again" shows when the zoom motor start malfunction, If you want to repair by yourself and have experience then change the optical zoom motor it will reduce your cost. Otherwise you can change complete lens block assembly, both part and description is given below for your help and convenience:

Part No. Description
1-788-363-11 OPTICS UNIT (ED13A) (complete lens block assy)

2-673-648-01 ZOOM MOTOR UNIT

You can contact any expert or Sony Service Center to change the above said part and your camera work fine again.
Thanks for using fixya.

0helpful
1answer

My Sony Cyper-shot 7.2 digital camera - the lens will not open all the way, it makes noises when I turn it on like it's stuck and it says Access and then to turn the power off and on again. Nothing is...

Hi, The message "Turn off the power and on again" appears when the lens block assembly start malfunctioning, Therefore you have to replace the lens block assembly. Thanks for using fixya.
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3answers

Zoom

It looks like a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse
3helpful
6answers

Lens go in and out several times, then I got message to turn off

I have faced same message "Turn the power off then on again" today.I tried to on-off several times.finally I discovered that lens is so dirty.when I cleaned the lens it come alive :)
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