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Mubanga Chomba Posted on Jun 05, 2019
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Error 5 156 61 The scanner function can't be run. when i try to scan my doc, its appear a messages : code 5,156,61...

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Tony Waldron

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  • Master 201 Answers
  • Posted on Jun 05, 2019
Tony Waldron
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5 Related Answers

Anonymous

  • 1913 Answers
  • Posted on Nov 04, 2008

SOURCE: HP Laser jet 3330 scanner problem unable to communicate

http://www.printcountry.com/drivers/HP_DRIVERS.asp

also try this
http://www.soft32.com/s/Windows/Drivers/Printers/3-377-0-5.html

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Anonymous

  • 2 Answers
  • Posted on Jan 04, 2009

SOURCE: When Trying To Scan, ScanGear Message Comes Up Saying Cannot Comminate With Printer.

Make sure the "Still Image Service" is running on your system. Right-click "My Computer", select "Manage", then open "Services" applet. Scroll down to the "Still Image Service", right-click it and set its properties to "Automatic", then right-click it and "Start" it.

Anonymous

  • 1 Answer
  • Posted on Apr 13, 2009

SOURCE: 3300U flatbed scanner strucked while cancelling scanning

I need BENQ 3300U scanner driver model 6678-9WZ

Buddy Mcsparrin

  • 1684 Answers
  • Posted on Jun 18, 2009

SOURCE: HP 7590 office jet pro scanner does not communicate

Hello,

The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.

Buddy
Corporate Computer
Over 21 years of PC and printer support/repair

Anonymous

  • 2 Answers
  • Posted on Jun 29, 2010

SOURCE: Canon LIDE 500F scanner does not scan - returns error message about releasing lock switch, detaching interface cable and reconnecting

I had the exact same problem with another scanner (LiDE 80) after years of use. It stopped being able to calibrate itself so I couldn't use it on computers where it had never been installed on before (since on freshly installed computers, the driver requires calibration to be carried out at least once).

Hopefully my solution will work on the 500F, albeit with some modifications you'll have to figure out yourself. :P

What I did was open it up, the two strips of plastic to the left and right of the platen can be used to remove the glass surface:
1. release the oval catch at the front of each strip by prying them upwards.
2. slide the glass towards the front of the scanner a bit till a gap appears between the end of each strip and the back of the scanner.
3. pry a bit of the back of both strips upwards and keep them away from the glass so they won't stopped by the back of the scanner.
4. slide the glass all the way to the back, you should be able to remove the glass since the two plastic strips aren't blocked anymore.

The reason the scanner fails to calibrate is because it tries looking for the black/white strip hidden between the plastic case and glass panel at the front but fails. There are three possible reasons:

1. Dirty glass panel/damaged black/white strip
2. Covered/dirty CIS module
3. Loose drive belt

Mine was a combination of the first three. A little washing and thorough drying of the glass panel and black/white strip and careful wiping of the imaging element and led strips (the black bar is the imaging element and the white bar is the led strips) fixed the problem.

I didn't have a loose drive belt, so I didn't look into fixing that, but I see a spring loaded catch holding the drive belt tension; if you have a loose belt, it may be worth it looking into that.

A tip of advice: If somehow, after reassembling your scanner after tinkering with it it still refuses to calibrate, you can do a dirty workaround by doing the calibration with the scanner disassembled and placing the black/white strip manually above the CIS module at the front, making sure to hold it steady. Your images will look a bit muted, but at least it works! (I did this step before I reassembled the scanner just in case it wasn't fixed, but thankfully its working now!)

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1helpful
1answer

Cannon scanner is showing code 5,156,69 error how to solve the problem

It usually concerns the scanner: "Code:5,156,61 Cannot scan for these reasons: -Scanner is turned off.-USB cable is disconnected" Solution 1: check USB connection Try another USB port on the PC If USB cable is connected to an USB Hub: connect diretly the cable to the PC. Try another USB cable
Solution 2: Sometimes, an antivirus or the firewall of Windows can block the use of Canon software. Check this point by disabling them temporarily.
Solution 3: Reinstall the drivers of the printer

https://community.usa.canon.com/t5/Printer-Multifunction-Support/Error-Code-5-156-69/td-p/91792
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Hi, my terminal Motorola MC3190 doesn't want to enable scanner and i really don't know why.... There is an error code A0000032 with message: "CANNNOT ENABLE SCANNER"

The scanner engine/output can be used only by one application. If a second application is trying to access the scanner, while in use. The error message will come.
Please check if there are more applications running in background. Usual MC9090 applications with scanner drivers are Telnet, Datawedge, Rapid Deployment and custom software.

Exit one of the application or try to exit all of them. Start your scanning application again, no error should appear now.
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Symbol MC9090 Barcode Scanner cannot enable scanner error code "A0000008"

The scanner engine/output can be used only by one application. If a second application is trying to access the scanner, while in use. The error message will come.
Please check if there are more applications running in background. Usual MC9090 applications with scanner drivers are Telnet, Datawedge, Rapid Deployment and custom software. Exit one of the application or try to exit all of them. Start your scanning application again, no error should appear now.
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Scanner initialization error -scanner does not stop moving to right. eventually stops but will not function.

Hi,

Error messages might appear during scanning. Click here to see the document which was developed to help HP customers resolve these error messages.

Regards
Riztech
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I just installed a (new out of the box) HP LaserJet 3380 All-In-One printer/fax/scanner. I have NOT set up the fax function (no telephone line available). The unit is connected to my computer with a USB...

WHen you open the scan application and get to the point just before you scan... open at the top menu "File" and request to "Save As" and give it the "Name.BMP" see if that helps..
You named the folder but you did not mention naming the file you want to save????
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HP Photosmart 3110 All-in-one - Scanner function not working

Scanning requires two-way communication between the computer and the scanner. Usually the error that you describe above indicates an issue with the USB connection. First, make sure that you are not using a USB hub. Try a new USB 2.0 (A-B) cable that is under 6' long. Try using a different USB port on the computer.

If the problem persists, check the Device Manager to see if you have a USB driver problem. (For most versions of Windows, press the Windows key + X to quickly access the menu with the Device Manager.) Expand the section labeled Universal Serial Bus controllers and look for an exclamation point or an X. Similarly check for any issues in the Devices and Printers section of the Control Panel. The All-in-One should be listed as a printer and a scanner.

I hope this helps. If you are still having problems, please add a comment with the OS version on your computer. That can help identify additional issues that could be involved.

Cindy Wells
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The copier and scanner are not working

hi friend

remove & reinstall u r printer driver
then after try to scan
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I don't think it'll be able to function given it has any error u need to get rid of the error message first sorry.
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ACER 620 P SCANNER

I Want Mercury Scanner 620P windows xp Driver
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