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My Fitbit charge 2 doesn't hold the charge anymore. Is there anything I can do. I won't go without one so I need it fixed or replaced. Thank you in advance. Cheryl

1 Answer

Steve Pack

Master 7,121 Answers
Posted on Jun 03, 2019

Steve Pack

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Joined: Oct 15, 2013

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Yours is not an uncommon problem. Try this link for a bit of help.
https://www.livescience.com/47264-fitbit-flex-hold-charge.html

Fitbit Won Hold Charge Here What to Do

livescience.com

Some Fitbit Flex users have experienced problems with their device holding charge after few months of use Here what to do if that happens

Testimonial: "Nothing you suggested helped, still charges but runs out within hours."

5 Related Answers

Anonymous

1 Answer
Posted on Aug 13, 2009

SOURCE: Need a new battery

It took ages but I found a supplier for the same battery.
http://stores.shop.ebay.it/STOREFERRY
He is extremely helpful and communicates in fluent english.

Anonymous

5 Answers
Posted on Sep 19, 2009

SOURCE: Samsung Prorel not holding a charge

it isnt the charger it is the battery try buying a ne battery and that will fix your problem

Mukesh Kumar

3230 Answers
Posted on Oct 13, 2010

SOURCE: the battery won't hold a charge

Hi there,

Well first of all you may check that the charger (adapter) is working or not, you may use a volt meter to check it out or use another charger to make sure....... further you may follow the step below -
1. Remove the battery pack from Vacuum.
2. Hold down the power button for five seconds.
3. Reinstall the battery to reset the system.
4. Plug the Charger directly into vacuum.
5. Charge the battery untill the power light is solid green again and keep the vacuum on the charger for an additional 72 hours (3 days). Important: Do NOT interrupt this charging cycle.
If further you have the same problem it means it's time to change the old battery with new one.

Good Luck!!

Thanks for using FixYa!!

Anonymous

17 Answers
Posted on Aug 30, 2011

SOURCE: doesn't seem to hold a charge anymore. I have

There may be an issue with one of the control circuits in the unit, I'd recommend calling VXi at 800-742-8588 for repair warranty option information.

Harrie

6746 Answers
Posted on Apr 19, 2015

SOURCE: My Charge Fitbit is not holding a charge. Yesterday it was dead within 1.5 hours. I have used the paperclip to try to reset without success. I am ready to throw in the towel so to speak.

You can put the software right, with a reset. Hardware errors and batteries won't change a bit when you use the reset button. When the battery is bad, and it looks that way, just return the Fitbit and ask for a new or new battery. It still should be under warranty. If the warranty is only 90 days for the battery, never again buy a Fitbit in the place you are living. In Europe electronics have a warranty of 24 months.

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1helpful

1answer

How can I reset my fitbit 2 watch?

To factory reset your tracker:

Attach the charging cable to your tracker and plug the other end into a USB port.
Press and hold the button for approximately two seconds and without letting go of the button:
1. Remove the charging cable from your tracker.
2. Wait about seven to nine more seconds after removing the charging cable.
Let go of the button and hold it down again.
After "ALT" and a white screen flash, let go of the button and hold it down again.
After you feel a vibration, let go of the button and hold it down again.
After you see "ERROR," let go of the button and hold it down again.
After you see "ERASE," let go of the button. The tracker will turn off.
To turn your tracker back on, press the button or attach the charging cable (make sure to plug in the other end of the cable). If the time on your tracker reads 0:00, the reset was successful.
Next you'll tell your Fitbit account that you're setting up a new device.
1. If you use the Fitbit app, tap or click the account icon and choose Set Up a Device. Follow the instructions to replace your device.
2. For fitbit.com instructions, see How do I set up my Fitbit device?

Read full answer

Nov 20, 2020 • Exercise & Fitness

0helpful

1answer

My Fitbit will not charge anymore. I've tried numerous times. The plug charges my iPhone and iPad but not my Fitbit what's the matter

Plug your charging cable into the USB port and insert the other end into the port on the back of your Fitbit Charge HR. Your Charge HR will begin charging.
Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V122").
Let go of the button.
Unplug your tracker from the charging cable.
Also, I suggest cleaning your tracker's battery contacts, because over time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion.

Finally keep in mind that these tips can impact the battery life:

Each alarm you add up to the maximum of 8 reduces battery life by a small percentage.
Frequently pressing the button to check your statistics or the time may reduce the battery life.
Since Quick View causes the screen to light up whenever you turn your wrist towards you, turning this setting off may prolong battery life. When Quick View is off, press the button to see your stats.
If you're syncing with an Android device, the Always Connected option may reduce battery life.
If you're syncing with any Fitbit app, the All-Day sync option may reduce battery life on both the tracker and mobile device.
Charging your Charge HR in extreme heat or cold may reduce battery life.
If you don't need a heart rate rating, change the Heart Rate setting to Off. The Auto setting uses less battery than the On setting...

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Apr 24, 2019 • Exercise & Fitness

0helpful

1answer