Does Intex give full refunds on returned goods when they are not needed after all? If so what's the address? What's the cost?

the items supplied were to your specifications
the item can be returned at your cost to the receiving area. A refund may be made depending onthe condition of the returned item

You need to contact the firm that you bought them from and find out their returns policy. You need to return them quickly or you will run out of time under the distance selling act.

Can I get a refund?
See our refund policies on the following types of deals:

GrouponLive concert and event tickets

• You can edit or cancel your order on the day of purchase only
• If you can't make the show and want to give your purchase to a friend, contact us at least 24 hours before the day of the show so we can change the name on the tickets

Groupon Goods merchandise

• You can edit or cancel your order for two hours after your purchase
• After that, the address you supplied is given to the shipping provider and shipment can't be stopped
• Unless the Fine Print states otherwise, you can return Groupon Goods products within 14 days of receiving them. Return shipment is free and you can learn more about it here.
• Original shipping charges are not refundable on items returned due to customer preference/change of mind
• Returns shipped without using a Groupon-provided return label are not eligible for a refund and will be refused

Groupon Getaways trips

• If you chose the date of your trip when you purchased your Groupon Getaway, you'll be able to cancel it as long as you're within the hotel's cancellation policy by clicking "Cancel" next to this Groupon on your My Groupons page
• If you didn't choose your date when making your purchase, and the merchant is unable to book the stay you want during the available dates before the book-by date, we'll refund your purchase
• After the book-by date, you can still use your Groupon Getaways voucher for the price you paid for it. You can learn more here.

Groupon Local vouchers

• Any unredeemed, unprinted Groupon may be returned for a refund within the first 3 days after purchase
• After 3 days, all sales are final, but you can always give your Groupon to a friend or family member to use instead (unless the Fine Print specifies otherwise)
• Your Groupon is always worth at least the amount you paid for it - even if the promotional value has expired

For me if I don't want it. just return for refund. I don't have to tell them why I return.

Good luck

Mai

Mostly you will not be entitled to a refund unless the company policy is to give refunds for any reason.

They sold the sofa in good faith and unless it is faulty in workmanship or materials they aren't even obliged to take it back at all.
Most retailers will accept goods for return but will only issue a credit note.

Returns and Refunds: Federal Law

Most retailers allow customers to return goods if they change their minds or receive an unwanted item as a gift simply because it makes good business sense. But they are not required to do unless there is an obvious defect with the product. Merchants also may require a receipt in order to accept returns, which helps prevent return fraud (see discussion of this below).

Legally, it is a matter of contract law: If the merchant's policy (or sales contract) clearly states "all sales final" in a way that is not confusing to customers, then it is not required to accept returns on otherwise salable goods.

Federal law governing refunds is fairly simple and straigtforward, applying to online as well as in-store sales. Merchants do not have to provide a full refund on returned goods unless one of the following conditions is true:

• The goods were defective (or, more generally, the merchant broke its sales contract)



• Refunds are part of the merchant's stated return policy

Returns and Refunds: State Law

Some states have laws addressing consumer refunds, although not all of them offer guidance on how the laws apply to their residents who purchase goods from out-of-state merchants over the Internet. Below are some examples of state laws governing refunds:

• California: Merchants are required to clearly post their refund policy unless they offer full cash refund, exchange, or store credit within seven days of the purchase date. Failing this requirement, customers may return goods for a full refund within 30 days of the purchase.



• Florida: Merchants that do not offer refunds must post this fact where customers can see. Failing this requirement, customers may return goods for a full refund within 20 days of the purchase.



• Illinois: Illinois citizens may cancel consumer transactions (and get a full refund) within three business days for door-to-door sales, campground memberships, and gym memberships.

In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid. Merchants may charge a restocking fee for returned merchandise but, as with any contractual obligation, must make this clear in their policies.

Return Fraud

There are numerous ways customers can defraud a merchant through the return process, but not all return fraud is distinguishable from legitimate returns. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. But someone who buys a formal dress, wears it once, and then returns it the next day is in fact defrauding the merchant.

U.S. retailers lose between $9.6 billion and $14.8 billion annually from return fraud, according to research by the National Retail Federation (NRF) and the Loss Prevention Research Council. Returned merchandise is either marked down or thrown away, and often incurs hidden costs associated with being restocked.

Below are some common types of return fraud:

• Wardrobing (or "renting"): Buying clothes or other items for one-time use and then returning them



• Stolen Goods: Returning goods shoplifted at the same store or stolen elsewhere



• Fraudulent Receipts: Using a reused, found, stolen, or altered receipt to return goods; or returning goods to a store with a higher price in order to make a profit



• Employee Fraud: Manipulation or assistance from within the company



• Price Switching: Affixing a higher-priced tag on an item in hopes of returning it for the higher refund

Consumers who are caught engaging in return fraud may face shoplifting or theft charges, as long as evidence exists that an actual crime took place. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case.

- See more at: http://consumer.findlaw.com/consumer-transactions/return-policies-and-refunds.html#sthash.8WIDr45o.dpuf



Return Policies and Refunds FindLaw






this may help

Exchanges and Warranty
No Hassles - Our top priority is to provide the best possible service; that is why all our products are guaranteed and come with a full New Product Warranty. If a problem would occur, please contact us and we will gladly replace the defective unit at no additional cost to you.
• We will offer a full refund for items unused and in resalable condition within 30 days. Customer is responsible for return shipping costs. Once item is inspected a full refund of the purchase price (excluding any shipping charges from the original invoice) will be credited to the customers original Credit Card account.
• Defective items, covered under the manufacturer's warranty will be replaced completely FREE of charge including FREE return shipping. We will replace any defective components or the entire unit if necessary to ensure 100% satisfaction. In most cases, Black & Decker products carry a full 2 year home use warranty. Commercial use of Black & Decker products voids the warranty.
Have an issue or return?
Email our customer returns department to speak with a customer returns representative, Email: [email protected]

This is from there web site, simply send them an email or look up there phone number. I think you will need to get a RMA from them.

That is a good point to make with whoever you bought itfrom