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GIZELLE WARDLE Posted on May 23, 2019
Answered by a Fixya Expert

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Hi I HAVE BEEN TRYING SINCE JANUARY TO CANCELL MY TELKOM LANDLINE. IT SEEMS IMPOSSIBLE. I HAVE PHONED AND SENT NUMEROUS EMAILS. I HAVESKED FOR SOMEONE TO CALL ME. I JUST KEEP GETTING A BILL

  • Larry Ng
    Larry Ng May 23, 2019

    Hi GIZELLE WARDLE, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?

    why USA yankee's this we have not Telkom here,why not ask them in YOUR country?
    go there walk and and talk to humans.
    call them talk to them.>
    go to there African web site and ask?
    same place click contacts and read.?
    so I give you 4 solutions. not one fixya dot com and I moved you out of computers to PHONES

  • Larry Ng
    Larry Ng May 23, 2019

    why not ask folks in your own country for help. this be like first..,.. no?

×

1 Answer

Terry

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  • Lands Phones Master 11,377 Answers
  • Posted on May 23, 2019
Terry
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Joined: Mar 08, 2015
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Telkom problem has been reported many times.

FIXYA is not connected to Telkom, and is supported by unpaid volunteers using the internet. FIXYA users cannot fix your problem with Telkom in South Africa.

Discussion of Telkom form to cancel describes many users of Telkom frustrated.

https://community.telkom.co.za/t5/Any-Other-Internet-Discussions/How-do-you-cancel-a-Telkom-Service/m-p/14299#M867

If there is a retail location, going in person might get better results but that is unknown from across the world wide web.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 24, 2008

SOURCE: Can't receive calls from a landline phone

i have the same problem i can only receive private calls i called fido but they cant fix it help please

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Anonymous

  • 164 Answers
  • Posted on Mar 27, 2010

SOURCE: Hijacked email addresses

Please change your Yahoo password immediately and check whether those e-mails are sent again or not. If yes, there may be a virus in your computer which is sending these e-mails.
Do you leave your computer switched on in the night?
If its a virus.
This virus itself can be frustrating for you firstly I think you should backup your computer and then install a reasonably good antivirus I personally recommend AVG 9 you can download it from: www.free.avg.com then have a thorough computer scan please be careful while deleting viruses they can be your windows file as well.
Thats why back-up is important and you should also have a windows recovery disk in case of a trouble you may also need to format and re-install your OS.
Hope this helps.
For further assistance please feel free to ask me.

Anonymous

  • 226 Answers
  • Posted on Nov 03, 2010

SOURCE: trying to pay a bill . need to chat with someone

Hi there!

If you need to pay a bill for seller fees, you can go to site map at the bottom of the eBay page but if you don't see it you can just click the link below:
http://pages.ebay.com/sitemap.html and then just scroll down and look for My Selling account. Under it look for Make a single payment.
But if you need the eBay chat support click the link below
https://cschatlb-na.corp.ebay.com/chat.asp?profile=14
I hope this helps! Have a great day!

Anonymous

  • 496 Answers
  • Posted on Nov 29, 2010

SOURCE: I have lost all my

If you are the legitimate owner of the Internet email IDs you think that someone is using them then

(1)Gather all the information that you can related with your hacked email account such as the answer to secret questions you gave in the online form while registering to the email service and any business transactions that you have performed. Keep the credit /debit cards at a reachable distance.

(2)Get Customer Service contact information (preferably on telephone) of the email provider (like Yahoo mail, hotmail, gmail etc) from an internet search engine like Google, MSN or Yahoo.

(3)Make sure you come in contact with a Live Customer Support Representative of the email provider.

(4)The representative will ask for information that would prove your ownership to the email provider. Make sure you are as accurate as possible.

Good Luck!

Anonymous

  • 23 Answers
  • Posted on Feb 28, 2011

SOURCE: I mistakenly sent a fax

If you have no other faxes in queue then simply unplug the machine and this should clear the flash memory.

If you have other faxes in queue and do not wan to disrupt them then hit the red stop/hang up/call end button. It will ask you to confirm and then print out a fax confirmation with "STOP" listed as the reason.

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Any outstanding balance on my Telkom landline - we have report no. 24880883 in Sept. 2018

We are FIXYA dot com. We are not Telkom. How can you NOT know where you are posting to!!

Phone them for balance enquiries, they are don't to discuss on a website with 11 MILLION annual viewers. You can also get your balance via text message.

The easiest means of obtaining account balances, says Telkom, is via its balance enquiry SMS system. Customers should send an SMS with their 10-digit Telkom landline telephone number, followed by a space and the account-holder's ID number, from a mobile phone to 012 321 0210.
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Telkom warns of billing delay - ITWeb

ITWeb https://www.itweb.co.za > Telecoms

Telkom Landline Balance Check

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Hi I canceled my Telkom line 011 743 zzzzz and received a Statement 09/05/2019 to the amount of R768.34. Your email 29/03/19 "Your case no zzzzz is resolved. Urgently advise. Regards FN Bothma

you posted to USA computer repair help, so I moved you to landlines telephones
we do not have Telkom, in USA , we are USA.
seem to me you are lost, 12000, miles away in India that uses Rupee, currency? we don't use that here either.
sorry.
call them , we are not them and we have zero landline, subjects here.

I redacted the personal data for you protection.
0helpful
1answer

I NEED TO CANCEL MY TELKOM LANDLINE TO WHO TO I E MAIL THE CANCELLATION?

Contact Telkom for assistance.

FIXYA unpaid volunteers use the internet to answer repair questions and cannot do this for you.

https://secure.telkom.co.za/today/help/personal/talk-to-us-anchor/#start-chat
0helpful
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I need email address to send my docs for cancellation of landlines. Been trying online-impossible. Branch in Reds Mall not helping

cancelling landlines is easy. find your old bill, call the number on the billing statement for the service provider. tell them you want to cancel.
0helpful
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Not getting signal in Kleinmond Western Cape. Is there a problem?Telkom 8TA cELL PHONE.

HOW TO CONTACT SALES DEPARTMENT

Telkom Community Get involved Problem solved

The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
  • Log and Track a Fault online
  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact on Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home: Sales - 10213 & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email
  • Find a Store
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