Hi there joe ibrahim, my name is Kimberly and I form part of the Social Media department with DISH. In order to disable the Inactivity Standby mode on the Hopper and Joey system, press 'Menu' on the remote, select 'Settings', then 'Diagnostics' and last, 'Updates'. From the Update Screen select Disable and be sure to select 'Save'. If you have additional questions feel free to reach me at:
[email protected]Kimberly Escobar
Social Media Representative
DISH L.L.C
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