Trying to help a friend who is not computer savvy. She has a Garrison portable AC with remote. Model number VKK 007 01EZ0P (Canadian Tire 043-6128-0) Remote model DG11J1-01

From Canadian Tire eh? Greetings from Toronto.

The manual is here under the Resources Tab / User Manual.

https://www.canadiantire.ca/en/pdp/noma-sacc-digital-portable-air-conditioner-ac-w-remote-control-3-speed-10-000-btu-white-0430756p.0430756.html

https://www.google.com/search?q=Noma+Air+Conditioner+043-0756-0+manual

....

sadly we here on fixya have no clue as to that make

Apparently free manual for it, originally sold by Canadian Tire, and still being sold, where you might be able to ask questions inside a store.

https://www.manualslib.com/products/Garrison-043-5499-2-3758709.html




Garrison 043 5499 2 Manuals

Apparently model sold as both Garrison and Noma by Canadian Tire but may have other brand names overseas. Appears to been manufactured in China and imported by Canadian Tire and other companies, so manual, if found, may be in Chinese.

I haven't located the exact model manual although there appear to be some foreign language models that are similar.

A number of alleged sources require giving an email address, and I cannot vouch for their reliability.

Example in English:

http://www.manualspoint.com/results.php?search=NOMA+WINDOW+AIR+CONDITIONER+043-5443-4

To obtain a copy of the manual, please contact our office directly at 1-800-387-8803. Garrison 5000 BTU Window Electric Air Conditioner Canadian Tire

• I bought 3 convection heater ( model 052-2026 ) .Two of them stop to heat after 2 years using . The third, stop to heat last december. Canadian Tire ( store where I bougt the product ) told me to contact Garrison Company . Now , I want to get refund. Michel L?ger Quebec, Canada