I have two of these T1200, I have just changed the Maintenance Kits 1 and 2 in each. Both are running 8.2.3.3 Firmware update and in the Utilities (accessed by down arrow and X buttons from main screen) there is SUPPOSED to be a counter reset, but there is not. HP was called and they said they no longer support the device, and are unable to assist.
Perform the Reset Life Counters utility as follows:
1. In the Service Utilities submenu, scroll to Reset Life Counters and press OK .
2. Select Reset Maintenance Kit usage to reset the Life Counter for all parts included in a
Preventative Maintenance Kit (PMK).
You can choose from the following Preventive Maintenance Kits:
? Preventive Maintenance Kit 1 (PMK1). See Preventive Maintenance Kit #1 for 44-in models
(CH538-67024) on page 406 .
? Preventive Maintenance Kit 2 (PMK2). See Preventive Maintenance Kit #2 (CH538-67040)
on page 407 .
NOTE: For more information about the counters that are reset, See Preventive Maintenance
on page 400 .
It is also advisable to check the status of the Life Counters related to the other Preventive
Maintenance Kits to avoid multiple trips to the customer.
3. Select Reset usage counters to reset the Life Counter of a single part.
? Tubes and Trailing Cable
? Scan-Axis Belt
? Scan-Axis Motor
? Left Spittoon
? Right Spittoon
? Full Bleed Foams
? Carriage
? Service Station
Testimonial: "Please Read the FULL question before cutting and pasting an answer from the manual that I have read 3 times trying to get my answer on my own. "Both are running 8.2.3.3 Firmware update and in the Utilities (accessed by down arrow and X buttons from main screen) there is SUPPOSED to be a counter reset, but there is not." READ this, since it is THE MOST IMPORTANT part of the question."
This issue is not solved, the person who answered the question did NOT read the question first.
The reset counter IS NOT IN the place it is supposed to be.
Please pay attention to the question before you copy paste an answer.
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SOURCE: how to reset maintenance counter on a Dell 5310
1. Turn off the printer.
2. Press and hold (check) and .(right arrow).
3. Turn on the printer.
4. Release the buttons when Performing Self Test displays.
The message CONFIG MENU displays on the top line of the operator panel.
5. Select Reset Maintenance Count from the Configuration menu.
6. The message Reset Maint Cnt=Reset displays momentarily. Press (check) to reset.
When the reset operation is complete, the menu returns to the Printer Setup Reset
Maintenance Count Screen. Scroll down to the Exit Configuration Menu and Press
Select to Return to Ready status.
SOURCE: HP 4345. Need to reset the Maintenance kit error.
To reset the maintenance-kit counter
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 6 until all three
LEDs flash once and then stay on. (This might take up to 20 seconds.)
3 Release 6 and then press 3.
4 Press 6 to select NEW MAINTENANCE KIT.
5 The MFP completes its initialization sequence. The maintenance-kit counter is automatically reset.
SOURCE: Maintenance kit for Xerox 8500
Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.
SOURCE: I want to reset the
Hi James,
You need to change the Waste ink tank to reset the counter. There is no other way to do it.
-Amar
SOURCE: Need to reset the counter
First, you enter the config menu by powering off the printer. Hold the middle and right arrow buttons and turn the printer back one. Continue to hold until you see Performing self test. Then release. You will then see config menu. Scroll down to reset maintenance count and press select. It will reset and bring you back. Then restart the printer.
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