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1st with mover off verify that both handles move same amount forward , I use a string to measure them , they both have mechanical stops that do bend and move sometimes
second locate control body valve , (thing that handles connect too) there should be a pump pressure adjust (allen key) on the side of this your gonna need to make small adjustments and try it , is difficult to do if you don't have a lift to elevate wheels of mower (but is possible without ) but takes patience
There are adjustments on the levers and the wheel motors. They are located under the seat and are a buckle style adjustment. One side is RH thread and the other is LH thread this enables the rod to lengthen or shorten depending on the turning of the buckle.
There are safety interlocks on zero turn mowers. These prevent starting unless you have:
1. the handles in 'neutral' position
2. the brake on
3. the mower engagement (PTO) switch off
4. yourself in the seat.
Chances are one of these conditions hasn't been met. Since you were reversing when it happened, perhaps you haven't got the handles back to neutral position?
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