It never ceases to amaze me how often people ask questions without saying what equipment it is regarding???
As ALWAYS. It depends on which system you have.
If it is an OLD KXT then intercom *750/*751 should toggle it.
If it's newer, stay onhook and dial 1 to toggle the Background music.
SOURCE: panasonic kx-t7730 plays music when phone receiver is on phone
HANG UP THE PHONE AND PRESS 1 THIS WILL STOP THE BACK GROUND MUSIC.
SOURCE: Panasonic KX-T7730-when receiver on hook plays on hold music
walk up to the phone and without touching anything else, press "1".
No music.
Carl
SOURCE: Panasonic KX-T7730X on hold music ringing non-stop
The solution is press 1 on hook condition. this is Back ground music .
SOURCE: It keeps playing music..I don't
Press "1".
If someone pressed "1", it will play your hold music. Just press "1" again to deactivate.
SOURCE: I was cleaning my phone
Here are two methods to turn off background music, one of these should work depending on which Panasonic phone system your phone is connected to.
1) With phone idle, press the 1 key on the dial pad (turns off background music when it is on and turns on background music when it is off).
2) With phone idle, press intercom button then dial *751 on the dial pad followed by 0 on the dial pad to turn off background music(confirmation tone will be heard) and end by lifting handset and replacing in cradle. To turn background music on, press intercom button then dial *751 on the dial pad followed by 1 or 2 on the dial pad to select the background music source(confirmation tone will be heard) and end by lifting handset and replacing in cradle.
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