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Tamara Pedersen
Tamara Pedersen Posted on May 19, 2019
Answered by a Fixya Expert

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LFX28968ST. Water getting to tray and making ice but one dumps we we press the test button. any idea what is wrong?

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Ed E.

Ed E.

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  • Expert 129 Answers
  • Posted on May 20, 2019
Ed E.
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Unable to decipher your english. what us your question?

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 01, 2009

SOURCE: icemaker will not dump the ice into tray

Make sure that an ice cude is not stuck somewhere in the maker. I had a simular problem and that was it.

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Anonymous

  • 103 Answers
  • Posted on Jun 07, 2009

SOURCE: frigidaire not dumping the ice

Hi: Dumping the ice is the start of the ice making timer. Before you replace the ice maker... Set the freezer one setting colder. The ice maker wont make ice if the freezer is not at zero degrees F. Just because things are frozen in it dosn't mean it is at zero. This happens a lot in the summertime. After resetting the temp don't open the door every hour to see if it makes ice as you will just dump the cold air out. Listen for the ice to dump, give it 24hrs. I hope this helps, Jeff

Anonymous

  • 64 Answers
  • Posted on Aug 26, 2009

SOURCE: ice freezes into one solid block and won't dump out of the tray

remove cube tray from ice maker. clean with limeaway adn rinse. Spray with a light coating of PAM cooking spray. wipe dry and reinstall. be careful not to damage the sensor ( in center of tray)

Anonymous

  • 1531 Answers
  • Posted on Sep 27, 2009

SOURCE: ice maker wont dump ice. it will refill with

need to replace the ice maker

Anonymous

  • 1 Answer
  • Posted on Oct 14, 2009

SOURCE: Ice cube dispenser not working

I had this problem. The root cause was that mineral deposits had built up in the ice cube tray. The ice would not "dump"... but stayed in the tray after the dump cycle. I did not catch it quickly and eventually the plastic frame broke. That was easily replaced. Inspect the ice tray to see that all cube surfaces are smooth. If there are mineral deposits, they need to be removed. Do NOT scrub with anything abraisive or you will ruin the tray. As you are looking straight on at the Ice maker, with the bin out, depress the small black retangular tab. The tray assembly will come apart to remove the tray. Rinse the tray, then fill with warm vinegar. Let it soak. You may scrub with soft cloth, finger or fingernail to remove deposits. Replace the tray and you should be in business.

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

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The following assumes that the ice trays are properly filling with water. If not, check the water control valve.

As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

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Oct 03, 2008 • LG LRSC26940ST 36" Side-by-Side...
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I was able to order the ice tray myself and install it in the fridge - it's not hard. I ordered from one of the parts sellers linked to at the LG website, not those listed in other posts here.

Here's how to replace the tray:

You need to remove the tray dumping mechanism to do this.
  1. Remove the ice bin, set it aside (don't forget to deal with the ice melt).
  2. Turn the ice maker off (LG says to unplug the fridge, I didn't).
  3. On the left hand side of the ice tray dumping mechanism there is a screw helping to keep the entire thing suspended from the ceiling of the freezer. Remove that screw- don't worry, the mechanism will stay put for now.
  4. The dumping mechanism can now slide forward- note that you can't completely remove it from the freezer yet, but slide it forward and it will no longer be suspended from the ceiling. Don't let it drop or hang.
  5. You need to disconnect its power supply now. On the left hand side you should see a small bundle of wires coming from the back of the freezer to the dumping mechanism. It connects to the dumping mechanism's set of wires with a pair of white plugs. Pull these plugs apart. You may need to pry the catch on these plugs apart while you pull.
  6. Now you can take the dumping mechanism out of the freezer (and close your freezer).
  7. To remove the ice tray you need to slide the housing that contains the rotating motor out of the housing. This is on the right side of the mechanism. If you have trouble identifying it look at the underside of the entire thing and you'll see a small "test" button. That button is on the motor.
  8. To remove the motor you'll see two catches on the right side- you'll need to pull these catches out without breaking anything. You'll be able to slide the motor down and out when you get it right.
  9. Sliding the motor out lets you get the old ice tray out now. There is probably a set of white wires routed through a little catch on the old ice tray that you'll need to free.
  10. Put the new ice tray back on the motor. You'll need to get the left side secured at the same time you get the motor housing in its catches of the dumping mechanism.
  11. Reroute those white wires back on the new ice tray.
  12. Reconnect the electric wires to the housing.
  13. Slide the entire dumping housing back onto the ceiling of the freezer and screw in on the left side.
That's it. You can press that test button on the underside of the motor. This will dump the tray and immediately refill it with water so you can observe if everything is working.
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