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Renie Schonberg Posted on May 19, 2019

Purchased a GSW Electric water heater yesterday. All hooked up, power to all lines but the water does not heat up.

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Don Walper

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  • Contributor 36 Answers
  • Posted on Sep 26, 2019
Don Walper
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Main breaker on and reset buttons on thermostats pushed in.

5 Related Answers

Anonymous

  • 2712 Answers
  • Posted on Aug 27, 2008

SOURCE: Electric Water Heater Problem

When an electric water heater fails to heat water, either the power to the water heater has been interrupted or there is a problem with the controls or the heating elements. 1) Be sure electricity is being delivered to the appliance. Check the main switch on the water heater and the circuit breaker (or fuse) that serves the water heater. 2) Check the high-temperature cutoff in the water heater. Open the panel, and push the reset button. 3) If these steps don’t solve the problem, call an appliance repairperson.

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Anonymous

  • 92 Answers
  • Posted on Mar 25, 2009

SOURCE: Electric water heater elements.

after you shut off electric and water and drain tank they are unscrewed. they make a large socket like wrench to remove i have also removed using a basin wrench

cracklin joe

  • 105 Answers
  • Posted on Jan 08, 2010

SOURCE: Hot water heater flow problems.

hey Bookie, those plastic inserts are kinda moulded into the nipples, so taking them out might be more than a feat,...did you solder the pipe to the female adapter ON the nipple? if you did you melted the plastic and that is what's your restricting your flo,......or (believe it or not) the inlet water valve isn't turned on all the way,.....close it then open it,..could have somethin stuck in it. let me know eh? thanks and good luck, cracklin joe

Anonymous

  • 185 Answers
  • Posted on Nov 28, 2010

SOURCE: Rheem 83xr52-2 50 gal residential water heater.

You can open the top up again. I would not turn the temp higher than 130 degrees, maximum. However, there should be above the thermostat a red button. This is where the power wires connect to the thermostats and heating elements. Sometimes this button needs to be reset, press it and discern if you hear a click sound. This means that the high temperature safety switch has tripped open and you had to manually "reset" it. There are two thermostats by the way. The water heater usually works this way. There are two thermostats and two heaters. The upper tank heater turns on first and it heats the top half of the tank. Then when the thermostat above is satisfied it then allows the bottom heater to come on and heat the bottom half of the tank. You might want to set the bottom heater thermostat as well. This is made this way because it is actually faster and more efficient to heat the top half first and the bottom half secondly. Try this first with the reset button. We could check voltages, but that requires a level of knowledge and safety that I am not sure that you are comfortable with. Pictures of the upper and lower thermostats and connections will help if the "reset" does not do the trick. By the way, not meaning or implying anything, but did you move the thermostat in the right direction? Sometimes the dials can be confusing.

motor1258

Mike Butler

  • 6674 Answers
  • Posted on Jan 10, 2011

SOURCE: I have a GSW Series 5 water heater (electric). I

It may be one of 2 elements not working, a thermostat problem, scale build up in tank, to name a few possibilities. You'll need to shut off power to water heater before doing anything to it, and perform a few tests, and check a few things to determine which one is the cause. After power is off, you remove cover(s) on side of tank and peel back the insulation to get access to element(s). Keep in mind that should you need to change one of the elements, or both (assuming it has 2 otherwise you wouldn't have any hot water at all if only 1 element and not working.) This is where it would be good to have a voltage meter ( or multimeter ) and know how to use it. Is that possible? Before you reply, please shut off power and remove cover(s) to be sure whether single or dual element. If it's single, it may just be thermostat adjustment, or faulty, or scale build up around element. Keep in mind that water to tank will need to be shut off and tank drained down below element before removing/replacing. Get back to me with info on single or dual element. Thanks

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1answer

Cant restart gas heater it atempts to light three times then red light comes on and vent stops

Your brand and model number are not known, nor is type of gas control valve. Location of water heater, recent events, age and other factors are also unknown.
Copy following links for possible troubleshoot resources, including troubleshoot by type of gas control valve:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html
http://www.thetankatwaterheaterrescue.com/forums/forum3/

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

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Is there a reset button for a 6G50NVH-FV-02 hot water heater

Depends on gas control valve, and if cause is overheating high-limit event or FVIR flammable vapor event.
Turn off water heater when using flammable vapors, clean burner parts to prevent overheating.

1) GSW Residential power vent gas water heater with FVIR system:
Some models have intelli-vent gas contol
Others have robershaw gas control with auto-reset

2) Parts manual shows #15 'auto-reset' high limit switch on the blower
http://www.gswpartsonline.com/model/27484
http://www.gswpartsonline.com/schematic/137/view

3) Possible manual:
http://www.gsw-wh.com/pdfs/GPD135NInstall.pdf
Shows resettable lockout page 15
Water temperature must be 120 degree F or lower for reset. Unplug power cord, and then plug back in and wait 15 minutes or 60 minutes depending on gas control valve.
Some intelli-vent controls must be replaced when 195 degree high limit event locks out the water heater.
If high-limit lockout repeats, then gas control must be replaced.
Also clean burner parts, air intake, and make sure flame is clear blue. and not yellow-or-orange.

4) Intelli-vent service manual might apply to your water heater:
http://waterheatertimer.org/pdf/Intellivent-service-manual.pdf

If FVIR flammable vapor event locked out heater, then unplug heater and plug back in.
Immediately press two temperature buttons. Wait for green light to blink. Release buttons.
Page 34 in troubleshoot chart.

5) Take a moment and rate answer:
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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Had to replace well pump yesterday now water heater not heating, This GE40T06MAG was just installed last year.

when you cut the water supply to the water heater you must also cut the power or the heating element will burn itself out
0helpful
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I have a GSW Series 5 water heater (electric). I think the heating elements are bad or going bad. The heater is about 12 years old. Its a 40 gallon heater, and I've noticed the amount of hot water is less...

It may be one of 2 elements not working, a thermostat problem, scale build up in tank, to name a few possibilities. You'll need to shut off power to water heater before doing anything to it, and perform a few tests, and check a few things to determine which one is the cause. After power is off, you remove cover(s) on side of tank and peel back the insulation to get access to element(s). Keep in mind that should you need to change one of the elements, or both (assuming it has 2 otherwise you wouldn't have any hot water at all if only 1 element and not working.) This is where it would be good to have a voltage meter ( or multimeter ) and know how to use it. Is that possible? Before you reply, please shut off power and remove cover(s) to be sure whether single or dual element. If it's single, it may just be thermostat adjustment, or faulty, or scale build up around element. Keep in mind that water to tank will need to be shut off and tank drained down below element before removing/replacing. Get back to me with info on single or dual element. Thanks
1helpful
2answers

Water is pouring steaming hot water from a copper pipe on the outside of my GSW Series 6 40 gallon water heater onto my basement floor. What is wrong?

Sounds like the TP valve is releasing water.
http://waterheatertimer.org/Water-heater-leaking.html

To protect your property right now, turn off water heater:
Gas: turn gas valve to pilot so pilot light stays lit but burner will not turn on.
Electric: flip circuit breaker off

Next turn off water valve located on cold water line above water heater.
Last, open tub faucet to relieve pressure on tank.
Once pressure is off after a few moments, close tub valve.

The question is why is the TP valve releasing water.

1) Stuck TP valve: raise lever on TP valve and let back down slowly

2) bad TP valve: replace TP using same temp-pressure rating available from hardware store. Wrap teflon tape around threads and screw new TP valve clockwise until very tight. Make sure water is cool before removing valve from water heater. If you take out valve when water heater is hot, it will spew scalding water all over you. This is serious. Let the water cool down for several hours.

3) Runaway heating caused by bad thermostat
Gas: buy replacement valve at Lowes or plumbing store and replace according to instructions.
Electric: several causes. Test parts to determine which needs replacement.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html


More support:

a) Fixya offers phone support where you speak with a fixya expert on telephone for a fee.
You can use this service if you hit a trouble spot when repairing your tank.

b) You can also call a plumber who will know exactly what to do.

c) You can post questions at a professional plumbing forum:
http://www.thetankatwaterheaterrescue.com/forums/forum3/
1helpful
1answer

Is there a reset button on the GSW Series 5 Water Heater? If so, where? Also, am trying to drain heater to flush & can't find where to initate it. There's suppose to be somewhere (there's already a...

GSW Series 5 water heater is electric water heater.

http://www.gsw-wh.com/index.php?context=/products/waterproducts/gsw/electric/standard
The link above goes to the GSW page, but the manual does not match the product shown in photo

GSW has a phone number in the manual:
1-888-479-8324

I cannot see the manual, but I might be able to help.
Every electric water heater has a red reset button located on the thermostat.
Normally on a two-element thermostat, the ECO or reset button is located behind the upper panel.
Your water heater seems to have a box located where upper panel is located.
Without the manual, I do not know what functions are performed by this box.
If there is a thermostat setting on the face of the box, then maybe there is also a red reset button.

That being said, you want to drain your water heater.
The GSW water heater has a drain valve.
If the valve is plastic, rotate the knob counterclockwise.
If the valve is brass, use a screwdriver to rotate stem counterclockwise
geno_3245_10.jpg
The photo shows the screwdriver slot for brass drain valve

If your water heater will not drain, it is probably clogged with sediment at the tank bottom.
http://waterheatertimer.org/Water-heater-will-not-drain.html
Connect a washing machine hose to drain valve.
Connect garden hose to outdoor spigot, and to washing machine hose.
Turn on outdoor spigot for 10 seconds and this will open the clog.
Repeat procedure if clog is still there.

If your water heater is clogged with sediment, you will want to clean out the water heater:
Follow the step by step on link below:
http://waterheatertimer.org/How-to-clean-sediment-out-of-electric-water-heater.html

If I can assist you more, add a comment and I will respond
0helpful
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Shut off electric current from the breaker switch to Rheem electric water heater for the summer on May 2, 2010 since no hot water needed for the summer. In an attempt to turn on the breaker switch to the...

hi, might want check the thermostat switch, and the heating element. the heating might rusted out, if water wasn't drain out over summer thanks.
2helpful
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Gsw heater pilot stays lit, but when the main

It sounds like your main valve. The diaphram may be loose fitting or it has a small leak.
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