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Hi Ernest usually you can access the menu using the buttons (do you still have the manual?)
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Comcast remotes generally do not allow you to use the menu option for your TV. Check the Dynex website by entering your model number to find the manual for your tv.
Refer the user manual to your TV and check how can you change the aspect ratio of picture. Changing aspect ratio will change the height of the picture.
Hello It is immpossible to set its screen resolution or screen size, without it remote control. Try to get one original remote control, from the authorised service center for Emerson at your town, or buy a universal remote control, which have setup codes for Emerson TV with it. OK.
Hi, Turn your TV on, select the menu and see if there is something in picture settings (wide screen or full screen) Try to connect a DVD player using HDMI cable. See if there is any difference.
Some DVD players will also have screen sizing. If nothing helps contact TV repair. Good luck
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