Sir,
Power off the machine. Then remove the toner bottle, be careful the hole might be on the bottom and the toner is going to go everywhere. Then close the toner cover and turn on the machine. Let the machine go through it normal routine. When it asks for toner install the toner bottle correctly. If that does not work, you might have a bad motor or the home sensor or actuator for the toner bottle is bad worse case the control board is bad.
Does it say image unit or drum????????
SOURCE: service manual for KONICA MINOLTA Bizhub 210/162
Swithc off the machine Press stop button and hold switch on the machine. problem will go.
Good Luck
SOURCE: After a power surge it comes up with a C0501 malfunction code and shuts itself down
Turn ON the Power Switch with the Stop key held down. This also works on bizhub 162
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