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my problem is that when a send to the printer a job for example 2000 pages and I want to cancel it, I can't.
The job has left the computer so I can not cancel it from the PC, but I haven't found a way to cancel it from the machine.
The red stop button is not responding.
This only happens when I print, because when I am making copies I can cancel the jobs.
Press the printer key. The printer screen will appear, and reset job will be an option. You must clear the print queue on the computer or it will just get sent again.
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To cancel one or more print jobs, follow these steps.
Click Start, and then click Run.
In the Open box, type control printers, and then click OK.
Right-click the icon for your printer, and then click Open. To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
While your question is not quite clear, I will provide a couple of suggestions. Usually when you press the cancel button, it pauses the printer and then you must use the arrow keys to select cancel job and then press the checkmark. Also check any computers to make sure that they do not have a job in their print queue. If the printer does not send back a job complete command, sometimes the computer will keep resending the job. Failing all else, restart your computer and your printer. Are the pages that are printing gibberish or is it the correct print job? If gibberish, you might have a corrupted print driver or the file you are printing might be corrupted.
Has it worked before? Many of these newer printers can print what are called Postscript documents, and you may have a Postscript driver instaled instead of the regular driver, or both and have selected the wrong driver when sending the jobORyou have an internal circuit board that'sgone bad
Click Start
Click Control Panel
Click Classic View
Click Printers
Double-click the active printer to open the "job-queue" window
Select the file to be cancelled
Right-mouse click on the selected file, and choose cancel.
turn it off, cancel all again, and send more tests, if doesn't work download the printer driver again, if the were still there try changing the usb cable.
Did you check the manufacturers website for a new driver. This is the first step in the process. Your steps so far have been good. But the process is stepwise.
First of all you must let canceled print jobs finish deleting before sending new jobs, if the job is taking too long try restarting the computer with the printer on to clear the jobs this usually works if not then after restart open the printers folder and cancel all jobs here. let them finish deleting while the printer is still on (they must remain in communication during deleting jobs. Once all jobs are gone, remove the power brick from the printer for about a minute then reinsert and let the printer start up if it doesn't after a minute or so just turn it on once it finishes then try printing again.
To cancel a print job in Windows you can use one of the following two methods:
CANCELLING A PRINT JOB WITH THE PROGRESS METER: When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.
1. Highlight the print job in the PROGRESS METER box. 2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE. 3. Confirm cancelling the print job.
CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW: If no PROGRESS METER appears, you can access the document queue in this fashion:
1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP). 2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.) 3. Confirm cancelling all documents.
Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.
If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.
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