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Is it possible to get parts for a silverstar pride exterior lift? The wire connectors to be exact?

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The manufacturer/distributor should be able to advise you.

Posted on May 04, 2019

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I have a Pride Legend XL. I tried to get the wiring diagram, but
Pride USA would not give it to me.

They told me to call the dealer instead. I had a problem with reverse throttle creep, where the brake would not engage and it kept rolling back on me.
Had to call the local dealer to do the intial trouble shooting
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The problem is that Pride uses some potted modules in the tiller
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That's Pride through and through - wretched, irrisponsible, greedy people.

I fear that you are stuck with insisting that the installer sort it out on pain of serious complaint through your Social Services, small claims court or both. You will not be outside the legal time limit for the period during which they are obliged to hold and supply appropriate parts. Good luck and give Pride hell, they really do deserve it. If you get annoyed with them on the Pride users blog they "withdraw your privileges". Unplug you and do not reply to emails - it happens all the time. Pride wants your money, not to be bothered by giving good service or loyalty.

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There are only three wires for this. either the wire is broke, or the switch.

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1 Answer

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hi, it not a repair manual but a owners manual that is very helpful, the XL is my own personal favourite scooter but suffered from dodgy wiring and connectors otherwise it's a blast, I have reprogrammed the eGis controller to hit the max speed 10 mph.


Regards
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Remove the seat by depressing a lever on the right side of the chair and pulling upward. there is a boot that covers the shaft of the seat rest. remove the boot and check for a pin with a ring on it. Once this is gone remove the shroud and you will find the batteries. Remove them with care and do a cursory check of all connectors. Some units have a 30 amp fuse on series with the batteries. Make sure the fuses aren't causing your trouble. Be certain to replace the batteries with the right polarity (positive to positive, etc...) Hope this helps.

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1 Answer

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If it's stopping in the same spot, it is a limit switch that isn't making contact with the lift sensor.
Here's a link to the wiring diagram that shows where the limit switches are.
ftp://webfiles.pridemobility.com/pdf_files/ipbs/domestic_us/silverstar/us_backpacker_plus_ipb.pdf

If it is tripping the circuit breaker, either your are trying to lift too heavy a weight, or the motor is pulling too much amperage due to previous abuse, or misuse. These are good lifts, and if you bought it new, then get ahold of your dealer and Pride will fix the problem. If you bought it used, they may have been using it to haul concrete...who knows?

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The motor operates on low voltage DC current Robert. You will have a negative and a positive, like a car. The center connector is a common, meaning that it will be connecting to the motor whenever you switch is activated to make it go, and the other two are positive and negative to control either up or down. These should be color coded red and black and will go to the outside connectors and the remaining wire will go to the center common connection. Hook it up and then test the chair lift button. If it doesn't lift, you need to reverse the two outside wires for correct polarity, or just use the switch controls opposite; up for down, down for up.

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Yes, jump, short, somehow bypass the switch and see if the chair moves. In 4 of 5 cases, I have had to replace the switch. Its the only part I carry with for "spares". Its an easy fix, and a lot cheaper than replacingt the whole hand control.

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