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Exercise & F... Master
85,242 Answers
- Posted on Apr 24, 2019
Re: My Fitbit no longer charges
- Plug your charging cable into the USB port and insert the other end into the port on the back of your Fitbit Charge HR. Your Charge HR will begin charging.
- Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V122").
- Let go of the button.
- Unplug your tracker from the charging cable.
- Also, I suggest cleaning your tracker's battery contacts, because over time the contacts can accumulate dirt and debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts; do not scrape them with anything metal because this can damage the plating and result in corrosion.
Finally keep in mind that these tips can impact the battery life:
- Each alarm you add up to the maximum of 8 reduces battery life by a small percentage.
- Frequently pressing the button to check your statistics or the time may reduce the battery life.
- Since Quick View causes the screen to light up whenever you turn your wrist towards you, turning this setting off may prolong battery life. When Quick View is off, press the button to see your stats.
- If you're syncing with an Android device, the Always Connected option may reduce battery life.
- If you're syncing with any Fitbit app, the All-Day sync option may reduce battery life on both the tracker and mobile device.
- Charging your Charge HR in extreme heat or cold may reduce battery life.
- If you don't need a heart rate rating, change the Heart Rate setting to Off. The Auto setting uses less battery than the On setting
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