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deni kane Posted on Apr 23, 2019

My cartridge carrier is jammed completely to the right and cannot be moved at all...help?

5 Related Answers

A

Anonymous

  • Posted on Jan 31, 2008

SOURCE: Canon PIXMA iP1000

i need to install ip1000 to my computer and dont have the disc

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Anonymous

  • 638 Answers
  • Posted on Jun 04, 2008

SOURCE: carrier jam

your encoder strip(a transprent strip behind the carriage) is either broken or loosed up and so it is not able to get self aligned.kindly fit the encoder properly or change the encoder if neccessary.encoders are usually very cheap.wish u luck!!

A

Anonymous

  • Posted on Jul 07, 2008

SOURCE: carrier Jam

This is from Lexmark Tech Chat ((IT WORKED))
The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. We will replace the printer, only if it is under warranty.

Anonymous

  • 69 Answers
  • Posted on Nov 06, 2008

SOURCE: clear carrier jam

In your case It seems like the Encoder strip is broken or its out of printer . However if you see encoder strip inside the printer connected from left to right, try these steps.



Solution:

1. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

2. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Anonymous

  • 1 Answer
  • Posted on Nov 14, 2008

SOURCE: Carrier jam Lexmark 4300

I had this same problem, I found a long skinny thin plastic strip had fallen off & caused the problem for me. The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging! Sorry my tech. terminology isn't good, I am not Knowelegable with this sort of thing, just sharing my experience :) HTH!

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Related Questions:

0helpful
1answer

Clear carrier jam

>> Remove the print cartridges.
>> Gently move the carriage from Right to Lift, Left to Right twice.
>> Re-insert the print cartridges
>> Try printing.


It may help.
0helpful
1answer

What's a Carrier jam?

Carrier Jam means that the Carrier which carries the cartridges is not moving correctly in this case please follow the below Steps:
Lift the Flat Bed Scanner up so that you can find the Cartridges Inside.
Remove the Cartridges from the Printer.
Move the Cartridge Carrier Back and Forth as fast as you can!
Replace the Cartridges back to the Printer!

Good Luck!!!!
3helpful
1answer

Carrier jam on printer

There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.
4helpful
1answer

Clear carrier jam

In your case It seems like the Encoder strip is broken or its out of printer . However if you see encoder strip inside the printer connected from left to right, try these steps.



Solution:

1. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

2. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.
2helpful
1answer

Dell phto 924 clear the carrier jam

There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.
0helpful
1answer

Jammed at far right (error message ##345)

hi
I don't know if you have the same problem as me but my printer kept saying cartridge jammed so I opened it up and moved the cartride head gently to the left and got a flash light there is a little peice of metal on the base where the cartridges sit you have to make sure it is cliked back in and now mine works again.
I hoe this helps
0helpful
2answers

Ink cartridge carrier jam

If possible, shut off the printer completely and manually move the ink carriage to where the cartridges can be swapped out. turn it back on and try again. try to see if some mechanism that holds the missing cartridge in place has swung down and is bumping into something, preventing the carriage from moving past a certain point.
0helpful
1answer

Dell 942 carrier jam

This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

I solved the problem by turning the printer on with the top up which moved the cartridges to the right a little so I could reach back, push one down a little manually which freed them to move over to the middle.
0helpful
2answers

Carrier jam

This fixed the problem for me : found it on the Dell support website:

Reposition the Encoder Strip

  1. Remove the power cord from the printer.

  2. Lift the scanner unit to expose the inside, where the printer cartridges are located.

  3. Gently slide the ink cartridge carrier to the middle of the printer.

  4. Gently move the top part of the printer belt to the right.

  5. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

    new_note.jpg Note: There is a small slot on the back of the ink cartridge carrier, into which the encoder strip fits.
  6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.

  7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.

  8. Once the encoder strip has been re-seated, close the scanner lid.

  9. Re-connect the power cord to the printer.
0helpful
1answer

Dell 922 All In One Printer cartridge carrier jammed

unplug and plug back in this should reset printer so carrige will move
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