What is Phone brand and model?
you can reset the Phone using the master reset code,you can get the master reset code from here
Classicunlocking.com and reset it,i have reset my phone nokia 6600 from security lock using the master reset code.You can get the master reset code for Nokia and Alcatel Phone there,Before Getting the master reset code you try some Default code 1234 or 0000 for Nokia and reset it.If not work get the master reset code there.
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