Question about Crock Pots & Slow Cookers
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Posted on Jan 02, 2017
SOURCE: crock pot insert
I need the insert for my GE crock pot, i have I have used it maybe three times and the ceramic broke in half, I am afraid to use it, where can I purchase the part.
Posted on May 15, 2008
No, dont throw it away!!! You can use tin foil as a lid - I do this all the time as my lid shattered too and it works perfectly. You dont have to adjust times or anything.
Posted on Jul 09, 2008
SOURCE: missing rubber feet
I called 1-800-5574825 The Rival Company Customer Service Dept. I found my instruction booklet and it had this number. They do not have a replacement part for this item. The customer service person was very polite and said since it was under warranty (under 1 year) she is sending me a brand new slow cooker. Very wasteful since I just need the rubber foot, but at least they are sticking behind their product. I hope this helps someone else.
Posted on Oct 28, 2008
OKAY...I'll help you figure this out
Rival doesn't even acknowledge that model number (3154) in their replacement parts. Makes me think we either have the wrong model # or the wrong manufacturer OR more likely we are missing a few of the prefix letters to the model number.
Please double check and make sure you are looking in the right place for it...here's a pic on Rival's website on where to look on the crockpot: http://www.crock-pot.com/CustomerService.aspx?id=rpt
If you are certain it's a Rival and the number is "3154" then call their customer support # at 1-800-323-9519.
If you discover the model number does have a few prefix letters, be sure to enter that on their search page (which is the same link I posted above.)
Not sure what the replacement part will cost but for $35 you can get a used 3154 with lid on ebay: here (that kinda proves there is such a model - so you may have to call Rival at the number listed above.
If this solves it for ya, please let me know by rating this answer. If not let me know. :-)
Posted on Mar 29, 2009
If you are still looking I may have what you need. I live in Canada so you would need to pay the shipping which could be high as the liner is heavy. If you are interested feel free to email me.
Posted on Sep 04, 2009
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Dec 17, 2017 | Crock Pots & Slow Cookers
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Go to this site http://www.crock-pot.com/CustomerService.aspx?id=rpt and put in your model number (located on the bottom of the unit) and you can order parts for your crock pot. The cost is $15.00 plus shipping and applicable tax.
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