I Need to return merchandise to air Wig by Ellen Wille New Year Promotion. The transaction ID is 1U26953350677915B. What do I do To get my refund?

Ask seller for RMA (return merchandise authorization) and return policies (prepaid shipping label, restocking fees, etc).
You can check the seller website for return policies or you can call the customer service and obtain an RMA (usually required).

Return merchandise/material authorization (RMA) is an e-commerce term that describes an arrangement in which the supplier of a good or product degrees to have a customer or client ship that item back to them in exchange for a refund or credit.

If your order was purchased with a gift card, your refund will be issued to a new

Returns and Refunds: Federal Law

Most retailers allow customers to return goods if they change their minds or receive an unwanted item as a gift simply because it makes good business sense. But they are not required to do unless there is an obvious defect with the product. Merchants also may require a receipt in order to accept returns, which helps prevent return fraud (see discussion of this below).

Legally, it is a matter of contract law: If the merchant's policy (or sales contract) clearly states "all sales final" in a way that is not confusing to customers, then it is not required to accept returns on otherwise salable goods.

Federal law governing refunds is fairly simple and straigtforward, applying to online as well as in-store sales. Merchants do not have to provide a full refund on returned goods unless one of the following conditions is true:

• The goods were defective (or, more generally, the merchant broke its sales contract)



• Refunds are part of the merchant's stated return policy

Returns and Refunds: State Law

Some states have laws addressing consumer refunds, although not all of them offer guidance on how the laws apply to their residents who purchase goods from out-of-state merchants over the Internet. Below are some examples of state laws governing refunds:

• California: Merchants are required to clearly post their refund policy unless they offer full cash refund, exchange, or store credit within seven days of the purchase date. Failing this requirement, customers may return goods for a full refund within 30 days of the purchase.



• Florida: Merchants that do not offer refunds must post this fact where customers can see. Failing this requirement, customers may return goods for a full refund within 20 days of the purchase.



• Illinois: Illinois citizens may cancel consumer transactions (and get a full refund) within three business days for door-to-door sales, campground memberships, and gym memberships.

In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid. Merchants may charge a restocking fee for returned merchandise but, as with any contractual obligation, must make this clear in their policies.

Return Fraud

There are numerous ways customers can defraud a merchant through the return process, but not all return fraud is distinguishable from legitimate returns. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. But someone who buys a formal dress, wears it once, and then returns it the next day is in fact defrauding the merchant.

U.S. retailers lose between $9.6 billion and $14.8 billion annually from return fraud, according to research by the National Retail Federation (NRF) and the Loss Prevention Research Council. Returned merchandise is either marked down or thrown away, and often incurs hidden costs associated with being restocked.

Below are some common types of return fraud:

• Wardrobing (or "renting"): Buying clothes or other items for one-time use and then returning them



• Stolen Goods: Returning goods shoplifted at the same store or stolen elsewhere



• Fraudulent Receipts: Using a reused, found, stolen, or altered receipt to return goods; or returning goods to a store with a higher price in order to make a profit



• Employee Fraud: Manipulation or assistance from within the company



• Price Switching: Affixing a higher-priced tag on an item in hopes of returning it for the higher refund

Consumers who are caught engaging in return fraud may face shoplifting or theft charges, as long as evidence exists that an actual crime took place. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case.

- See more at: http://consumer.findlaw.com/consumer-transactions/return-policies-and-refunds.html#sthash.8WIDr45o.dpuf



Return Policies and Refunds FindLaw






this may help

normally with paypal, an unauthorised transction resolvement involves recrediting the debited acount with funds misplaced. For example, the customer recognises what mistakes were made from which a complaint is made to the entity that has incured maltransaction. In this situation, paypal is a medium on which the customers money is stored awaiting transactions. First, customer ascertains which business structure was paid funds especially informing the business entity that an unintended debit was made would be recredited with funds back into the paypal account or alternate arrangement.

important notes;

1. customer complaints is made to the business with which goods transactions were made, requesting refunds. normally, the transaction may have involved exchange of goods products may require returns to generate refunds. atlernately, the customers account may have been debited accidentely with network computer button activities a delicate means while surfing on line. identify the retailer on which credits were made, email or telephone about reattaining refunds. Process takes an instant duration to fix especially deriving refunds to paypal or check as monetary format.

On paypal, you are allowed to dispute transactions. I suggest you go to ebay.com, click on your transaction, review the details, and then visit the Resolution Center @ http://pages.ebay.com/help/buy/resolving-problems.html

From the sounds of that it looks like you were scammed by someone.

You can open your paypal account and open an investigation as well they do have an insurance policy which you may be able to get some of the money back of not all of it. They will track the e-mail and the account and get it back since you did not receive anything in return.

Return the item to Kohl's - There are so many users with problems with this unit, and parts are not available. Please read below:

Shop With Confidence - Kohl's Industry-Leading Return Policy

• Kohl's industry-leading return policy gives customers a quick, convenient and "no questions asked" experience.
• Customers returning merchandise with receipts or items purchased with Kohl's Charge cards are eligible to receive full refunds or even exchanges.
• Customers with gift receipts will be granted an even exchange or Kohl's merchandise credit for returned items.
• No receipt? No problem. Customers without a receipt will get a merchandise credit good toward anything in the store. Or, if a customer paid with a Kohl's Charge or other credit card, Kohl's can look up the purchase and give a full refund or even exchange.
• Kohls.com customers have the option to return items to either Kohls.com or at any Kohl's store nationwide.
• Hassle-free returns on any item with no time limit.

Products that have arrive at the customers possion would have prior aggreements from retailer or paypay sites. Usually the paypal allows the versalitity to transact either sending or receiving financial values. paypal as an online method of transaction is flexible. Second,, the retailer from which transaction was arrangmed usually once aggreed to restatablish transactions either as malfucntion products requiring returns or aggreement arragment least satisfactory as expected makes another processes achievable. For example, conacting the retailer of the product to verify whether returns for refunds is likely should become convenient to retransact with paypay. In this situation, the customer would be receiving finances back from an already establsihed agreement. Contact the retailer to ascertain the expectation arrangments to retunring products for refunds. Also required in the retransaction process to determining whether the retailer chooses to transact via paypal at refunds.

contact paypal.