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Battery packs on Dyson V6 models are usually good for about 3-4 years. If yours is not holding a charge, I would first suggest replacing the battery pack. Also, I do not see any reason as to why not using it often would affect the battery life since these models are made to be able to stay on the charger for long periods of time without damaging the battery itself. If replacing the battery doesn't help, I suggest consulting with a technician. I hope this helps.
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