Yes. The first step is to open the battery and check the condition of the wiring for breaks, corrosion, etc. Also check the condition and voltage for the individual 18650 cells. Ryobi batteries are relatively easy to disassemble using available tools, see posting below.
https://www.ifixit.com/Guide/Cell+Re-balance+of+Ryobi+One%2B+18V+Li-ion+Battery+%28130501002%29/13286
Depending on the findings, some parts may need replacing. If you replace the 18650 cells, use new ones which are easily found on eBay.
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