Why dont my cell phone connect to arlo cameras

Question edited for clarity.
Question moved to model category.

It appears to be a known issue.

Make sure the battery is correctly installed in the camera and the contacts are free from dirt and debris. Remove and reinstall the battery to ensure a proper connection with the metal contacts inside the camera. Ensure you are using the correct type of AC power adapter with the Indoor Magnetic Charging Cable.
May 22, 2023

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..

Delete the Arlo App, reboot your iPhone and install the new Arlo App. Arlo Developers get advance information about iOS and should be ready for iOS 16.7 and iOS17.

New Arlo App

Arlo https://www.arlo.com > en_gb > support > new-arlo-app
Everything you need to know about our new Arlo Secure App. What is the Dashboard on my Arlo Secure App and how does it work?

Arlo Camera Not Connecting to App issue can be easily resolved by following some simple steps.

Step 1: First, you need to make sure that your phone is connected to the internet. If you are using WiFi, check your router and make sure it is not broken or disconnected from the internet.

Step 2: If you are using mobile data, then make sure you have a sufficient balance in your account so that you can connect to the internet.

Step 3: After verifying these things, restart both Arlo and the app (Android/iOS) and try again.

Read our More Articles:

How to Fix Arlo Camera Not Connecting to WiFi
How to Fix Arlo Camera Offline Issue?
How to Fix Arlo Login Issue?

If you are looking for some smart and useful tips to Setup Arlo Camera then you have clicked to the right screen. After searching properly we have come up with some of the best solutions, lets begin then.

Must Note Down: If Arlo camera setup will not be done properly then you will definitely face Arlo login issue, Arlo camera offline, Internet problems, and more uncommon problems.

Steps To Set Up Arlo Camera With Easy Tips
Kindly do not skip any of the steps to properly Setup Arlo Camera. Skipping the solutions will straightly cause uncommon issues to you.

Kindly install the Arlo app if you haven't installed it. Android users can download it from Play Store and iPhone users can simply from App Store.

Kindly insert the batteries in the camera.

Let the camera charge fully.

After that sync the camera with the base station {Base station should be 2 to 3 feet far from the camera location}.

When you will see the green LED sync status then press the sync button for 2 to 3 seconds. {Blue light on Arlo camera indicates that syncing is complete}.

REMEMBER: While Setup Arlo Camera you have to ensure that the network connected with your camera should be strong and stable. If it would be not then you will definitely get fail in setting up your camera accurately.

Hopefully, the guidelines shared with you will surely be useful to you.

If you are facing an Arlo Camera Offline issue then worry not. This error can be resolved just by changing the settings on your camera.

There are many reasons which are why you might have been facing these issues. If you want to fix the issue, you must know the reason behind this issue. One of the main issues could be when you have not properly proceeded with the Arlo setup.

Let's now move forward to the troubleshooting steps that will help you to resolve the issue.


Troubleshooting steps for Arlo Camera Offline:

When you are facing the offline issue is the Arlo camera, one thing is for sure that you are also going to face various other issues such as the Arlo Login Issue.

Let us now proceed to the troubleshooting steps:

The first thing that you need to do is to check the camera connectivity. You have to make sure that you place your Arlo camera at a maximum of 300 feet from the base station and not too far.

If you see that your camera is very far away from the base station, then it might have been connecting and disconnecting as it is very far away from the base station.

You also need to make sure that the area is covered by Wi-Fi and you have a stable internet connection. Your Arlo camera might have been experiencing Wi-Fi congestion as well as going offline.

You need to make sure that Arlo base stations are online. The power LED and the Internet LED must be solid green.

You need to make sure that the camera is synced with the base station. Also, ensure that you check the last recording of the camera. If you see that the most recent video of the camera was recorded a very long time ago, then the camera might not be synced with the base station. If that's the case, then you need to resync the camera with the base station.

If you witness that your Arlo camera is offline after you have changed to the new router, or might have modified the network, then press and release the sync button on the Arlo base station of the Arlo Smart Hub.

The internet LED is going to blink for around 10 seconds and then you will see that your Arlo camera is going to come back online.

You need to disconnect the Arlo from the power source which is to unplug the power cords. You need to make sure that you take the batteries pair out and then put them back in the battery compartment after at least 10 seconds.

Then you need to plug the Arlo back to the power source and then check the status of the lights.

This post is about how to Setup Arlo Camera. We will assist you to connect Arlo Setup to the app so that you can start using it and get the most out of your new security system.