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Xerox wide format scanner ready to print but black images scan how to fix

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How do I fix a black smug on the leading edge about 12 inches long, all the way across then print. It only happens on the first page on each run. All others pages are good.


Well, well, this machine was my bread and butter for years.
The black edge could be caused by the developer being U/S original life approxmatly 9 months, or an over concentrated toner / developer mix. That would need setting up again. You'll need a manual for that, or a visit from the local Xerox engineer. Do you have a wide format scanner to go with that system? Does the black edge only occur with a copy or a direct print from your CAD system?

Dec 15, 2014 | Xerox 8830 Copier

1 Answer

Scanning to mac


Open System Preferences and make sure your scanner is in your computer under Print and Scan.
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Then open up Image Capture and click on your scanner. Then click the scan button, which I have circled in red in the image below.

b6ca80d4-4de0-4736-9b07-5bfba67264e9.png

Mar 02, 2013 | Xerox FX DocuPrint C3290 FS Scanner

1 Answer

Xerox Synergix A0 Scanner setup


As far as I know you need either the Xerox Accxes controller (like a dedicated PC) or a wide-format printer with the built-in Accxes controller, like the Xerox 8825 model. The 8825 has the firewire input and communicates just fine with the YWC-1.

Oct 24, 2011 | Xerox One Touch 2400 Flatbed Scanner

1 Answer

Cannot save in pdf format after scanning thru hp g3010 scanner using win7 pro


Hi abdul_haq779,


This problem couldd be resolved by printing the format that you get via your scanner for e.g. jpeg into pdf , by using a free pdf printer tool.

Once you have an image scanned via your scanner , you can just print the image in pdf mode.

May 10, 2011 | HP Scanjet™ G3010 Flatbed Scanner

1 Answer

I HAVE A BLACK LINE ON ALL MY SCANNED COPIES , EVEN ON PLAIN COPIERPAPER. PLEASE ADVISE


There are two possibilities: 1) The scanner sensor has a dead pixel, or 2) There is a particle covering a pixel of the linear scanning sensor array.

If you are up to it, open the scanner carefully and clean all the optics while you are at it. So the back of the glass cover, the mirrors (carefully!) and then the sensor. You may want to use a duster spray can (I think Office Max or Depot carry those) and dust of the sensor and the mirrors instead of using a soft cloth. If the scanner uses first surface mirrors, then one can very easily ruin the mirror coatings and it will be full of scratches from the dust particles when you wipe them! If they use regular mirrors (where the reflective coating is behind the glass) then it is safe to use a cloth.

If that does not get rid of the black line, then you have a dead pixel in your scanner sensor and you need to buy a new one.

There may be a way to tell whether it is a dead pixel or a dirt particle on the sensor. If you open your scanned image (or plain white paper image), magnify the image and see if the line is exactly one pixel wide - that would point to a dead pixel. If it is more than one pixel wide and the scanner did not do an interpolation then it is a dirty sensor. To make sure, scan with the maximum intrinsic resolution (chek the scanner's manual for that), so you don't interpolate between pixels. I am still not sure if that also applies to color scanners, they have a color filter over the linear detector array. It may depend on how the pixels for the color coding are arranged. But then I would expect an 'off-color' line, not a black line. If it is a black line and if it is more than one pixel wide, I am sure that a dust particle is the reason for it.

Good luck, Stephan

Mar 25, 2011 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

Xerox Documate 152 - Scan quality is now V.BAD!


I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

Jul 08, 2009 | Xerox DocuMate 152 Pass-Through Scanner

1 Answer

Copy Problem


Since you cleand the scanner and scans are fine, the other item I seen cause that problem is the power supply.

Jan 07, 2009 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Images scan black via flatbed or auto feed


Check your software settings, Try Auto Brightness for scanning a white sheet.

S. Mohan

Nov 06, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

Xerox 510 will not scan from ADF


If it is new, and not assuming there is a hardware problem with the scanner (some fault), might be a software problem. If the scanned image from the flabed is OK the drivers would be installed properly. You do not say which software you are using but when you have a "Professional" documentscanner and intend to use it for "production" scanning you need proper software also, To scan, to mix documents, rearrange pages, auto remove blank pages, deskew, produce small PDFs even when scanning color and so on. Look at PixEdit - it will do the job for you.

Jul 16, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

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