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you are going to have to get online and get ahold of kocaso to see if you can either get a replacement tablet, or do you need to buy something else, what i am seeing is they will replace if your warrenty is under a yr old, if not then your going to have to find out from them what to do
Are you using the original charger cord? You can also charge your tablet with a universal cord originally used on Android phones but it is now usable on all phones...great improvement!! Take your tablet to Best Buy or your cellular provider to have them test to see if the universal cord will work...if so, you can order it on Amazon a lot cheaper!!
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