Question about Samsung Televison & Video

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I have a Samsung UN60H6350AF TV. After 1.5-2 hours, the picture washes out. It is still viewable, but very faded. Any suggestions will be appreciated. Thank you.

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Check your advanced video settings for something like Environmental LIghting. There's a sensor on your television that reads the light in the room. It can adjust the brightness of your screen to accommodate more or less light. If you turn this off, it will help. You can also request support directly from your television. They will ask you a couple of questions, then setup a time to call you where they are very helpful and will walk you through any problems you are having. If it can't be fixed over the phone by tech support, they will setup an appointment for you to have it repaired. Hope this helps.

Posted on Apr 18, 2019

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6ya6ya
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Posted on Jan 02, 2017

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  • 3 Answers

SOURCE: thomson 50DSZ645

There is only one brightness bulb for your tv. You have the main bulbs which run the color for the Tv and then you have another bulb which runs the brighness. Typically it is a flourecent bulb inside which does need replacement now and then. Check tje specks on the tv's web site and you should be able to get the model number of the bulb from them and you should be able to purchase it from a repair shop or from online

Posted on Oct 23, 2008

stonephoenix
  • 563 Answers

SOURCE: Samsung Plasma TV have sound but no picture

G'Day!

Unfortunately, what you're describing is a repair issue. You won't be able to address the problem with troubleshooting. There is a part inside the TV that needs to be replaced. If you're under warranty, this will cost you nothing. If you're not under warranty the cost will likely be a minimum of $200 parts and labor. However, be warned that the cost could be considerably higher.


I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further

Posted on Jul 22, 2009

ceedubbya27
  • 22 Answers

SOURCE: DLP TV starts to loose picture after 1 - 1/2 hours of use

I can tell you this...I am not a tech but do have some knowledge through trial and error. I have a Toshiba 50HM67 DLP TV and my screen was flickering real bad and the picture was horrible (orange and purple blotches everywhere on screen. The yellow lamp light continued to flash so I purchased a new bulb which helped for the first initial hour or two after installing. The TV began to flicker even worse and even on bright lamp the issues returned. I then decided that I would open her up and do a deep clean of all lenses and ballast components. Wearing latex gloves (to prevent oils on your hand from getting onto components) ad taking pictures s I disassembled the light engine, I got to the color wheel only to find that it was beyond filthy. Note that I purchased this TV in 2007 and here it is 2014. Need less to say, I used some rubbing alcohol, Q-tips, dust off, vacuum, and a clean static-free cloth and now the picture looks like the day I got it. Even after installing the new lamp the yellow light kept flashing. After cleaning everything off and out, no more flashing yellow and no issues what so ever. Just be careful when removing the color wheel as mine what about as big as a half dollar. Hope this helps and feel free to send me a question anytime!

Posted on Dec 10, 2014

lpfaff1
  • 11573 Answers

SOURCE: I have a new TV (Samsung UN60H6350AF). !have a NETFLIX account, how can I activate Netflix on this TV?

Earl, contact, How to Contact Netflix
Troubleshooting Network Connection Issues
Complete List of Netflix Originals Whats On Netflix
How To Improve Netflix Streaming On Any Device

Posted on Mar 16, 2016

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1 Answer

Our picture suddenly changed drastically from a clear sharp picture to a blurry, faded looking picture. Some colors are extremely bright, others are faded out. It is so bad it is not viewable.


Please check the flat cable connections between TCON board and the LCD panel. If this is ok, then it is either the TCON board or the LCD panel itself. Good luck.

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Sounds like possibly it could be connection related between any AV/Cable ports. Worst case would be the capacitors of the motherboard leaking. It's possible to fix anything. Just make sure you have the knowledge and the right equipment.

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Turn set on picture is dark.. if I leave the TV on.. in several hours it's viewable.


I have seen several Samsung's including 3 that were only a few months old at the time where it was the lamp---one was so dim it was very hard to even see the picture or that the screen was lit.

Two suggestions here: One of course would be to buy and gamble and replace the lamp.

What I found in two of the three cases was when I removed the lamp the glass pillar inside it was "bent" at a angle from heat or a natural defect--in both those cases a new lamp cured this dim picture issue.

Set will monitor the lamp and if too dim may shut set off or even blink for a prolonged period of time.

If the lamp is over 2 years or age (average life) or was replaced with a non-Samsung lamp you are going to have to take the gamble to try another one.

Inspect the lamp---that pillar supports the filament and if bent the lamp is suspect at best.

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Color Wheel, Go website Encmpass Parts Distr Look up the part # if they do not have it in stock then go to E-Bay look under Electronic 1-800-638-3328

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2 Answers

Thomson 50DSZ645


There is only one brightness bulb for your tv. You have the main bulbs which run the color for the Tv and then you have another bulb which runs the brighness. Typically it is a flourecent bulb inside which does need replacement now and then. Check tje specks on the tv's web site and you should be able to get the model number of the bulb from them and you should be able to purchase it from a repair shop or from online

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I also have this problem, anyone get a fix yet?

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No,you can't. This is very common. I bought a new tv and i noticed right away that it had the problem you are mentioning. I took it back for an exchange and the next tv did not have this problem...until a year later. Now,of course it does have this problem,but it is out of warranty.

I think they make televisions very poorly today.

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1 Answer

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Open the TV amd turn it on in a position you can see the picture, possibly through a mirror. Now gently tap all of the metal heat sinks on the circuit board until you find the one that is sensitive it will have a small chip mounted vertically on it, with probably like 7-10 pins. The number on the chip will most likely be an "LA****" number. Now turn the circuit board (UNPLUG FIRST) over and resolder the pins. This is your problem 99% of the time. Be very careful there is High Voltage inside this TV.

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