Try pressing the Play button. On the Element 811/812/820 MP3 players, the On/Off and the Play button are the same. To turn off the unit, press and hold the Play button. For more information, see the manual at ManualsLib: https://www.manualslib.com/manual/46204/Element-811.html?page=4#manual .
I hope this helps.
Cindy Wells
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