Question about HP Officejet J5780 All-In-One InkJet Printer
I can print out an alignment sheet, but when it tells me to scan the alignment sheet the screen reads 'no scan options, refer to device documentation to troubleshoot' but i dont have the 'device documentation'.
I had same problem. I uninstalled and reinstalled, this time it did not help. Here is what I had to do to SCAN and it worked. It's just a few extra steps. Double Click "MY COMPUTER", You will see the SCANNER, Double Click "Office Jet J5700", it will Say Reading Picture. Then it automatically goes to "WELCOME TO SCANNER & CAMERA WIZARD", click NEXT. You will see 3 options: I chose Black and White Text, click NEXT. 1. Type Name of this group of pictures (type what you want to call your SCAN). 2. Select a file format, mine just said TIF (TIF Image) 3. Choose a place to save this group of picutres: Mine said: C:/Documents & Settings/Default/My Documents/My Scans And it worked, hope it works for you.
Posted on Mar 15, 2017
You document was place in a different direction, try to place the document in the right place and scan again.
hope this helps
Posted on Aug 06, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Feb 01, 2012 | HP Officejet J5780 All-In-One Printer
If you need more help come back.Post /
thumbs / testimonial are
Nov 30, 2010 | HP Officejet J5780 All-In-One InkJet...
Sep 24, 2009 | HP Photosmart C5180 All-In-One InkJet...
May 29, 2009 | HP Officejet J5780 All-In-One InkJet...
Apr 23, 2009 | HP Officejet J5780 All-In-One InkJet...
Jan 26, 2009 | HP Officejet J5780 All-In-One InkJet...
Jan 09, 2009 | HP Officejet J5780 All-In-One InkJet...
Jul 01, 2008 | HP PSC 1315 All-In-One InkJet Printer
297 people viewed this question
Usually answered in minutes!