Brand new . using for the first time
SOURCE: I bought this food processor brand new and used it
Hi,
Make sure that the cup is inserted properly and that it activates the switch...
Also make sure there is no debris in there that could block it from going in the whole way... it is very sensitive...
If that is not the problem, then return the unit... it has at least a 1 year warranty on it from the manufacturer..
heatman101
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