SOURCE: instructions for Gemmy Singing Dancing 5' life animated snowman
I suggest contacting the company via their web site:
http://www.gemmy.com/
You aren't the only one having difficulty finding instructions. I believe the head carefully pulls off to reveal a dial that will unlock the unit, but try the company before getting too crazy!
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Possible method in earlier FIXYA question:
http://www.fixya.com/support/t3651376-ne...
https://www.gemmy.com/login.asp
Might try contacting Gemmy - the manufacturer, using the web site above.
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