Try reducing top thread tension. If tension already at minimum then it may be necessary to increase bobbin tension. This usually is not necessary so let me know results of reducing top thread tension.
SOURCE: Brother Sewing & Embroidery SE-2700
How do you retime a machine? My machine will miss stitches ot completely break the thread. The top thread misses a lot of stitches.
SOURCE: Brother PE-150V bobbin thread
For embroidery, and zig-zag, and because the needle makes side movements, it needs more needle thread.
So try to keep you needle thread not very tight,
and tight up your bobbin case tension more, so that the two threads meet under the meterial.
SOURCE: Brother 2001 sewing and embroidery machine.
The fact that your machine is turning hard says you still have some thread inside the machine that is binding up and activating the safety device. It must turn easily before it will work properly again.
Sometimes the machine must be disassembled to remove these threads.
sewman7
SOURCE: My Disney Brother SE-27OD Embroidery Sewing Machine/trouble
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