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Defy make all types of appliances in South Africa, washers (the category you posted to), dryers, fitted wall ovens and cooking hobs. The secret to providing you with a good answer is full
'make model [number] (what it is)'.
If it is a Defy cooktop, take a look at this answer from me last November 2022.
The error can occur if a pan or utensil is left on the control pad while the cooktop is unlocked. Remove the utensil or pan. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product.
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