There maybe a spot to hold a 9v batt on the pad so you can open and replace batteries.
Call a locksmith.
SOURCE: batteries are dead can't open safe
I had the same problem. We finally located where the batteries were hidden. They were below the keypad, There is a silver, plastic cover that slides to the right to expose the 4 AA batteries. Hope this helps you.
SOURCE: Sentry S3807 safe-cannot open
locksmiths agree on how to install sentury safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe?
to install batteries, turn the electronic lock case to the right and remove.Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.
SOURCE: Dead battery! CANNOT OPEN SAFE
This model is supplied with a key for emergencies. There is a plastic panel in the middle of the door with a silver sticker on which the moel number GXB0709 is printed . Lever off the plasic panel to reveal the keyhole.
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all electronic locks have a work around for this problem, sometime you have to look around the dial and find the battery compartment, sometimes they have contacts that you hold a 9 volt up to while you enter the numbers
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