My capresso team gs #464 has steam coming out from every space in the machine. reserevoir is emptying slowly. I descaled it, still happening. what's wrong.

All Jura machines in the series C, E, F, J, S & Z models have the same problem. The Jura recommended maintenance is insufficient or erroneous:
1- When new machine is set up, the owners click OK for use of Filter cartridges. This helps only to display reminders for replacing the filter.
2- The instruction also advises, regular use of Filters, eliminates descaling the machine. That is not accurate. Reminders for descaling are delayed or eliminated. This allows accumulation of Calcium deposits in the entire hydraulic and coffee system.
3- Cleaning tables recommended & sold by Jura do not remove Calcium deposits in the coffee/water passages. The automatic descaling method recommended by Jura also leaves the coffee side of the machine unclean. The error message in your machine is due to Calcium deposits in the Brew group, coffee outlet & the faucet dispensing coffee in the cup. I suggest all Jura machine owners should manually descale machine. Manually descaling includes use of 6 to 10 rinse cycles with descaling solution in the water tank. The error message "Clean Machine" is accurate & pointing to descaling the Brew group, coffee outlet tube and coffee dispensing faucet by using rinse cycles.

After the rinse cycles are complete, refill Descaling solution & continue descaling the rest of the machine using hot water dispensing function, until the tank is empty. Finally, give a final flushing of machine to flush out remaining descaling solution inside the machine.
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Hello, what I have found is the most common cause of water leaking out of the bottom of the capresso team coffee maker is a leaking silicone hose that runs to the boiler (See the photo below with the split in the hose). The replacement silicone hose needs to be safe for beverage dispensing, food & dairy processing, taste and odor-free, with a temperature range of -75? to 350? F. All you need is a sharp pick, a phillips screwdriver, and a pair of needle nose pliers. Remove the four rubber pads on the bottom using the pick. Use the screwdriver to remove the six screws holding the bottom plate on. Remove and replace "BOTH" hoses using the needlenose pliers to pinch the hose clamps. Better to play it safe while you have it apart. If one is bad the other is likely not far behind. I hope this helps.

Hi. Your brew unit is by passing the water that is supose to brew. You'll have to clean the brew unit. Jura brewunits are not easly removeable, + you can't buy parts unless your a authorised repairer. Try doing a manual descale cycle. You need to add descale solution to the watertank and operate the hot water and steam functions, which allows the solution to enter the system. Open these functions until water and steam are pumping through, then switch them off and let it sit for a few minutes, then repeat the above 5 or 6 times. This allows the solution to break up any build up. OK, now you have manualy descaled the steam and hot water circuits. Now allow the machine to try and make coffees." we are only trying to clean the machine, so dont drink the coffee." Try 5 or 6 times to see if this is starting to brew better. WE DO NOT LEAVE THE DESCALE SOLUTION IN THE MACHINE. We need to flush the system with fresh water as per above. Descale is corrosive, so we need to get it all out. I hope this has worked for you, other wise you'll have to take it to an authorised repairer. Dazza REPAIRER

Hi
Probably an internal Element has gone open circuit.
Machine is smart & senses not heating up so don't let water through.
Mine did the same thing. So I pulled it apart (with photos)
Found the heater element (Open). Found a replacement element after 6 weeks and replaced it in 2 hours.

Back to getting great coffee.. Ahhh

Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.

10.3 DESCALING Due to the continuous heating of the water used to make the coffee, over time it is normal for the tubing inside the machine to fill with lime scale. When the light starts flashing (section 12 - point 5), it is time to descale the machine. NOTE: when the light switches on, the coffee maker can still be used to prepare coffee. Proceed as follows: • Empty the tank and pour in the contents of one bottle (125 ml) of DURGOL descaler plus one liter of water. For subsequent descaling operations, descaling solution can be purchased from authorized technical service centers. Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone and granite. • place a container with a minimum capacity of 34 oz. under the cappuccino frother (Fig. 3); • turn the machine on by pressing the button (Fig. 4). • wait for the green and indicator lights to come on steady. • press and hold the button for at least 5 seconds (Fig.14). The decalcification warning light will illuminate (section 11 - point 8) to indicated the start of the descaling program (the and lights remain off to indicate that it is not possible to make coffee). • turn the steam knob half a turn counter-clockwise (Fig.5). The descaling solution will come out of the cappuccino frother and start to fill the container underneath. • the descaling program automatically performs a series of deliveries and pauses, so as to remove the lime scale deposits from inside the coffee maker. Fig.32 The two red buttons have snapped out CORRECTLY The two red buttons have not snapped out CORRECT INCORRECT 17 OPERATING INSTRUCTIONS • after around 30 minutes, when the light comes on (section 12 - point 1), turn the steam knob half a turn clockwise (Fig.6) until it stops. The machine must be rinsed so as to eliminate the residues of descaling solution from inside the machine. Proceed as follows: • remove the water tank, rinse it and fill it with clean water. • reposition the tank. • empty the collection container (located under the milk frother) that is full of liquid, and then replace it under the milk frother. • turn the steam knob half a turn counter-clockwise (Fig. 5). Hot water will come out of the milk frother and fill the container underneath. • when the tank is empty, the l ight goes off and the light comes on (section 12 - point 1). • turn the steam knob all the way clockwise (Fig. 6) and fill the water tank with clean water again. • the program of descaling is now terminated and the machine is ready to make coffee again. NOTE: if the descaling procedure is interrupted before completion, the alarm (section 12 - point 5) is not deactivated and the procedure must be started again form the beginning.

Instructions per De'Longhi:

10.3 DESCALING
Due to the continuous heating of the water used to make the coffee, over time it is normal for the tubing inside the machine to fill with lime scale. When the light starts flashing, it is time to descale the machine.
NOTE: when the light switches on, the coffee maker can still be used to prepare coffee.
Proceed as follows:
• Empty the tank and pour in the contents of one bottle (125 ml) of DURGOL descaler plus one liter of water. For subsequent descaling operations, descaling solution can be purchased from authorized technical service centers.
Note: Make sure splashes of descaler do not fall onto surfaces sensitive to acid such as marble, limestone and granite.
• place a container with a minimum capacity of 34 oz. under the
cappuccino frother;
• turn the machine on by pressing the button.
• wait for the green and indicator lights to come on steady.
• press and hold the button for at least 5 seconds. The decalcification warning light will illuminate to indicated the start of the descaling program (the and lights remain off to indicate that it is not possible to make coffee).
• turn the steam knob half a turn counter-clockwise. The
descaling solution will come out of the cappuccino frother and start to fill the container underneath.
• the descaling program automatically performs a series of deliveries and pauses, so as to remove the lime scale deposits from inside the coffee maker.
• after around 30 minutes, when the light comes on, turn the steam knob half a turn clockwise until it stops.
The machine must be rinsed so as to eliminate the residues of descaling solution from inside the machine. Proceed as follows:
• remove the water tank, rinse it and fill it with clean water.
• reposition the tank.
• empty the collection container (located under the milk frother) that is full of liquid, and then replace it under the milk frother.
• turn the steam knob half a turn counter-clockwise. Hot water will come out of the milk frother and fill the container underneath.
• when the tank is empty, the indicator light goes off and another light (looks like a pitcher pouring water) comes on.
• turn the steam knob all the way clockwise and fill the water
tank with clean water again.
• the program of descaling is now terminated and the machine is
ready to make coffee again.
NOTE: if the descaling procedure is interrupted before completion, the alarm is not deactivated and the procedure
must be started again form the beginning.
IMPORTANT: FAILURE TO DESCALE THE APPLIANCE REGULARLY INVALIDATES THE WARRANTY.

You can download the entire pdf manual from the De'Longhi website: http://www.delonghiusa.com/index.php?texts&pid=10&catid=1

Helpful tips:
Descaling products are widely available from stores that sell coffeemakers and espresso machines. Be sure that the product you buy to descale your Espresso machine is intended for this specific use only. Before you descale your Espresso machine, always unplug it and make sure that it is cold. Also, never immerse the appliance in water or use abrasive cleaning products/scouring materials on any part of your espresso machine.

Hi
He has the first part correct, but when you rinse the machine with fresh water the machine needs to quit on its own and you will know this when the descale light is off, but you will have a flashing green light and a steady red light over the water drop. Refill the water tank, the close the steam knob and then open it again. This will clear the red light and then the machine will start heating. IMPORTANT on any automatic machine is when the water tank is off the machine don't do anything with the beans. A chip of bean in the water receptacle can be a big problem for the machine.

Hi,

When you try to get out water, can you get a full cup of water or just a half cup?

How often do you descale your machine?

/Mirran