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I purchased an egg genie that appeared to be new, but wouldn't turn on. If you have the proper security bit, unscrew and remove the base. On mine, there was a wire that fell off of the connector post. After pushing it back on, the unit turned on with no problem. Hopefully your problem is as easily solved.
Hello,
This is common with Asko after a period of use, the heat makes the plastic pieces brittle over time or amount of use. If you still have the ball bearings good, ( 4 per side ) keep them and you'll only need to replace the gray plastic pieces known as the guide rail "ball holders". If you don't have all the ball bearings, get yourself a telescopic magnet and make sure one or more hasn't found it's way into the wash or drain pump as they have a tendency to do so. This obviously can and will cause serious problems because the wash & drain impellers are plastic...steel vs. plastic = not good. The Asko part number for the holder is 8058638 and should come as individuals so order 2, one for each side. The ball bearings are # 8057977 and as mentioned, require 4 on each rail/side. As for where ? I use Amre Supply, so you could check out their on-line availability at amresupply.com if you'd like.
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Let me know if I can assist you further and good luck.
macmarkus :)
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