Where do I find the User Guide/Manual for the Alcatel 3026G flip phone?

Alcatel GO FLIP V - Answer Options

Verizon https://www.verizon.com > ... > How to Use
5 steps
1.
From the main screen, select Menu. Utilize the 5-way navigation pad to highlight and press the OK button to select.
2.
Select Settings.
3.
Select Call Settings.

Alcatel GO FLIP User Guide

T-Mobile https://www.sprint.com > alcatel > documents PDF Call key. Launches call log from idle screen. Back/clear key. Returns you to the previous screen, or close a dialog box, options menu. End/power key.
127 pages

Alcatel GO FLIP V - Answer Options

Verizon https://www.verizon.com > ... > How to Use
5 steps
1.
From the main screen, select Menu. Utilize the 5-way navigation pad to highlight and press the OK button to select.
2.
Select Settings.
3.
Select Call Settings.

Alcatel GO FLIP User Guide

T-Mobile https://www.sprint.com > alcatel > documents PDF Call key. Launches call log from idle screen. Back/clear key. Returns you to the previous screen, or close a dialog box, options menu. End/power key.
127 pages

Or your phone number is programmed on speed dial and she is pressing that button too long

https://eu.alcatelmobile.com/en/hotline-repair-centers/

Contact Alcatel in the country nearest you for assistance.

https://support.t-mobile.com/docs/DOC-35617


User manual Alcatel GO Flip

Hi there
You need to modify the sound settings, select Options > Customize. One of the functions available is :
Volume: Press the Left or Right Navigation key to adjust the volume using the Up or Down Navigation key or volume key on the left side of your phone.
If you have further problems, you can download and save a pdf (Acrobat Reader) version of this phone's manual from here:
Alcatel THE BIG EASY Flip Manual User Guide
Good Luck