Fax does not receive

A second line isn't needed, this wouldn't cause blank pages to be printed. This could cause fax's not to be received if the line is in use. There could be 2 causes of blank fax's. Either the obvious which is the person sending the fax is faxing the document the wrong way up. Or the fax board on your copier has a malfunction. Because of the copier's age, this seems likely, although i hope not. hope this helps.

The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.

Here is the Manual for the printer

Product Support Dell US
You need to set up the printer as on page 49 to automatically print faxes.

http://wiki.answers.com/Q/How_do_you_enter_the_document_in_a_fax_face_up_or_face_down
to make it clear ..the sending by scanning is only available in a all in one printer with fax options ..and the other classic faxes are always feeding the face up ..
read the topic I linked here cause it is explained in detail ..and please don;t forget to rate the answer if it is helpful ..Thank you ..

You cannot receive fax using this printer, because this printer doesn't support fax sending/receiving. Only fax supported printers can receive fax documents. You will know if a printer is fax support if you see a Fax button there or if you can see a numpad buttons where you can dial numbers.

These are the photo examples of fax printers


Hope my solution helps. Thanks for using Fixya!

Are you able to send faxes when using the printer operator panel - not through Lexmark Productivity Suite application on your computer? Are you able to receive faxes without any problems? Make sure the fax line where the printer is connected is working properly. It could be a signal quality in the connection.
You can also try to decrease the transmission speed when sending faxes. On your printer operator panel:

1. Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
2. Press Select.
3. Press Options ten times until MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.

Try to send your fax again.
Source: Problems Sending a Fax to Specific Fax Machines

To change fax confirmation
1. Press Setup.
2. Press Print Report, and then Fax Confirmation.
3. Press the right arrow button to select one of the following, and then press OK.

Off - Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send - Prints a fax confirmation report for every fax you send.
On Fax Receive - Prints a fax confirmation report for every fax you receive.
Send & Receive - Prints a fax confirmation report for every fax you send and receive.

If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.

The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after each transaction.

To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and

receive faxes successfully. This is the default setting.

On Fax Send Prints a fax confirmation report for every fax you send.

Fax

On Fax Receive Prints a fax confirmation report for every fax you receive.

Send & Receive Prints a fax confirmation report for every fax you send and

receive.

You need to make sure that your fax machine's ability to receive an incoming fax has been enabled. Please read your manual and follow the instructions to enable receipt of faxes.

Don

This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.