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Cynthia Givens Posted on Mar 15, 2019
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I have a husquavViking designer diamond and the embroidery arm will not engage. The sewing machine works, though. The embroidery arm worked previously. What could be wrong?

1 Answer

Cindy Wells

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  • Sewing Machines Master 6,688 Answers
  • Posted on Mar 15, 2019
Cindy  Wells
Sewing Machines Master
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I can think of a few possible issues with the embroidery arm. First check for any bent or damaged contacts on both sides (sewing machine and embroidery arm). If there are bent pins, they need to be straightened (gently). Next, the electrical connections could have oxidation/dirt that is making blocks the proper seating of the pins. Try using an electronic contact cleaner. Spray the contacts with the sewing machine unplugged. Then seat and remove the embroidery arm several times to clean both sides of the connection. Wait until the spray dries to turn on the sewing machine to test the embroidery unit connection. Check if the embroidery arm moves freely once attached.

In one case, I know of someone who has two Husqvarna embroidery sewing machines. They mixed up which embroidery unit went with which machine. They were not interchangeable and didn't seat properly. Correctly connecting the correct arm to the appropriate machine solved the problem.

I hope this helps.

Cindy Wells

5 Related Answers

Anonymous

  • 110 Answers
  • Posted on Dec 18, 2007

SOURCE: embroidery stick

You need the USB Manager software to view the files. Have a look at all the software that were supplied with the machine. Load the embroidery software on your laptop and then open the USB manager.

When it opens it will show a light blue screen and grey icons to the left. Click in "disk", then click on "read disk" and you should be able to see your designs. The grey icons will turn orange were designs are stored, and the grey ones indicate empty space for more designs.

Enjoy your fantastic machine

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Anonymous

  • 1 Answer
  • Posted on Sep 18, 2008

SOURCE: Kenmore 19005

The memory card cannot be over 128 mb. Also the files need to be .jef format and stored in an emb folder on the card. I hope this helps.

Anonymous

  • 2 Answers
  • Posted on Jan 10, 2009

SOURCE: Husqvarna Diamond Embroidery unit problems

Make sure that the red disk (smaller than a floppy) on the underside of your embroidery unit has been removed. Remove and discard the red disk. It is used for shipping purposes only. Joyce

Anonymous

  • 46 Answers
  • Posted on Jul 25, 2009

SOURCE: bobbin thread shows on top of machine embroidery

You are not getting bobbin tension somehow. Either not threaded correctly in the assembly or it needs to be adjusted tighter.

radcal

  • 196 Answers
  • Posted on Feb 09, 2010

SOURCE: unable to load 3d embroidery on hp windows 7

3D was intended to be used on XP and also worked for some time on Vista with the proper manipulation of updates. I don't believe that it will work at all on Windows 7.

4D does work on both Vista and Windows 7. It does need the latest update for Windows 7.

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Related Questions:

1helpful
1answer

Does the Husqvarna Designer SE use the Designer 1 embroidery arm?

The embroidery arms are usually machine specific. I had to label two Husqvarna embroidery units for my neighbor. She had mixed up which embroidery unit went with which machine. She was about to take the machines to the repair shop after the units failed to properly connect to the the embroidery socket on the machine she tried to use. Once the correct embroidery arm was connected to the matching machine, the unit worked fine. (One of the machines was a Designer 1. I'm not sure about the second.)

The largest hoop available for the Designer SE is 360 x 350 mm. The compatible hoops are listed here: https://www.husqvarnaviking.com/en-US/Accessories#.947 .

I hope this helps.

Cindy Wells
0helpful
2answers

Can the embroidery arm of a Designer 1 Viking sewing machine be repaired?

It depends what needs repairing? They are available to buy

viking embroidery arm ' eBay

https://www.ebay.ca > sch
21 items - Husqvarna Viking Embroidery Unit/Arm Attachment Model VSMAB ForDesigner 1 Sweden · Husqvarna Viking Designer 1 Embroidery Arm, W/ Hard And ...

husqvarna embroidery unit ' eBay

https://www.ebay.ca > sch
20 items - Husqvarna embroidery unit for #1+. Embroidery unit in case,. Brand New. C $400.00. Buy It Now. Husqvarna Viking Designer SE Embroidery Arm Unit ...

Or ask Husqvarna Viking to repair or replace under warranty

Machines - HUSQVARNA VIKING®

https://www.husqvarnaviking.com > Machines
The EPIC™ ' 980Q sewing machine is our most advanced and comprehensive computerized sewing machine ever. Made for Sewers, by Sewers™ to set your ... ‎Sewing · ‎Quilting · ‎Designer epic™ 2 · ‎Designer sapphire™ 85
1helpful
1answer

The port is loose so the embroidery doesn't work.

Unless you can figure out how to tighten it, you'll probably need to take it for service.
0helpful
1answer

How do I format a USB to work with my designer diamond embroidery machine

I have a Janome Embroidery machine and there is a format option on the machine, take a look in your machine menu I'd be surprised if there isn't the same options.
0helpful
1answer

How do I add a hoop size to my designer diamond deluxe? I added it to the 5D.

The hoop size will automatically appear on your Designer Diamond Deluxe for selection as the embroidery arm is attached and the design is chosen.
If the correct hoop size is not appearing at this time, your machine may require updating to include this new hoop size.
0helpful
1answer

Embroidery arm does not work

Sounds like the embroidery arm belt stop is out of adjustment. Unless you're pretty handy, take the machine and arm to a professional. If you're going to tackle it yourself, get a service manual for the machine.
0helpful
1answer

Embroidery unit

This can happen, click back to tools option check whether hoops selection is correct. If this is not the problem, off your machine then put on again. If message remain pull out the embroidery carriage & push in again. Hope it can work.
In jam situation, just exit from your embroidery option, fix the jam by moving the embroidery carriage, work on a different design and see if it work. Sometime a design may not work fully.
0helpful
1answer

The embroidery arm is not working properly. When i try to use the embroidery feature, the arm starts in the wrong area and the machine tries to put the needle through the embroidery hoop. The arm is also...

You definitely need to take that in for service. The machine has a feature that lets it know which hoop is on the machine so is can't sew outside the hoop area, so if it does, you'll need a technician to make it right.
0helpful
1answer

Can't get computer and embroidery machine to connect via USB. Computer doesn't recognize embroidery machine. (Husqvarna Designer Diamond) I also have a new DELL laptop.

If your using Windows Vista, you have to have the multi user account in the off postioin. Also if you had 3D embroidery software and you upgraded to 4D software you have to be sure to uninstall the 32 bit drivers from the 3d for the 4d to work properly.

You do have to install the communication software that came with the diamond also. It won't communicate through the 3d or 4d only.
1helpful
2answers

Husqvarna Diamond Embroidery unit problems

Make sure that the red disk (smaller than a floppy) on the underside of your embroidery unit has been removed. Remove and discard the red disk. It is used for shipping purposes only. Joyce
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