Is my PayPal account number my email address. I forgot.

You can retrieve or change your PayPal email address if you can confirm the following account information:

• your name
• your ZIP code
• your phone number
• your credit card number

Here's how:

1. Go to the PayPal website.
2. Click the question mark (?) in the Email address box.
3. Select I don't know what email address I used and follow the prompted instructions.

Here's how to recover your password:

1. Go to www.paypal.com
2. Click Log In.
3. Click Forgot your email or password?
4. Enter your email address and the CAPTCHA code, otherwise click Forgot your email address? Recover it.
5. Select a verification method from the drop down.
6. If you selected verification by email, click Continue and we'll send you an email with a 6 digit code.
7. Enter the code we sent to your email on the website and click Continue.
8. If you selected verification by phone, select a phone number for us to call you at.
9. Once your phone rings, enter the code you see on the screen into your phone when prompted.

If you can't remember your email address, follow these steps:

1. Go to www.paypal.com
2. Click Log In.
3. Click Forgot your email or password?
4. Click Forgot your email address? Recover it.
5. Select what the issue is and follow the instructions on-screen.

I hope this helps.

paypal updating

Update and confirm my email address?
Here's how to add an email address to your PayPal account:
Go to the PayPal website and log in to your account.

Click 'Profile' near the top of the page.
Click 'Update' beside 'Email.'

Enter your new email address and click 'Save.'
When you add an email address to your PayPal account, we send you an email to confirm that you own the email address.

You might be asked to provide certain personal details of when you first created your PayPal account have them ready

Click the link in the email to confirm your email address.
If you do not receive the email, you can request that we send it to you again.

Click 'Click here to confirm your additional email address' in the email we sent.
Enter your password in the box and click 'Confirm.'

If the link does not appear in the email, you can confirm your email address from your PayPal account.
Here is how:

Go to the PayPal website and log in to your account.
Click 'Confirm email address' in Account Overview.

Click 'Click here if the button does not appear in the email.'
Check your email inbox.

Copy the confirmation number in the email.
Paste the confirmation number in the box provided.

Click 'Confirm.'
If there is a delay in receiving your email confirmation notice, it may be because your email notification preference is set to receive HTML format.

Check with your internet service provider for steps on changing your email format from HTML to plain text.
You can find more information on confirming your email address in our Help Center by clicking 'Help' at the top of the page.

B. How do I change my home or business address?
Here's how to update your Address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Enter your address information and click 'Save.'
Here's how to add an address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Click 'Add Address.'
5.Enter the new address and click 'Save.'
If you have a credit card or a debit card on your PayPal account associated with the new address, select it, then click 'Save.'

If the new address is your home address click 'Make Home.' If it is a business address, click 'Make Business.'

Here's how to remove your old address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Find the address you want to remove and click 'Remove.'
5.Click 'Remove.'
Note:

We can't accept a PO Box as your home address. You may use a PO Box as a shipping address, but not as your home address.

You must have at least one address on your account. You can't remove an address until you add a new address and make it the home address.

You can't remove an address from your account if it is your credit or debit card billing address. Please update your address with your card issuer before you update it with us.
C. Can I change my address from one country to another?
Unfortunately, you can't add addresses outside Australia to your account at this time. When you move to another country, you need to close your old PayPal account and create a new account using your new address.

If you have addresses in both countries, you can keep your old PayPal account and create a new one, but only one of your accounts can be a Premier or Business account.
D. How do I update my phone number?
Here's how to add a phone number to your PayPal account:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Phone.'
4.Click 'Add.'
5.Enter the phone number and select the type of phone.
6.Click 'Save' (if you want to add another phone number, click 'Save & Add More').
Here's how to update a phone number on your account:
1.Select the phone number you want to change.
2.Click 'Edit' and make your changes.
3.Click 'Save.'
Here's how to remove a phone number from your account:
1.Select the phone number you want to remove and click 'Remove.'
2.Click 'Remove.'
E. How do I add or update the card in the PayPal account?
Here's how to add a card to your account:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'My money.'
4.Click 'Update' beside 'Debit and credit cards.'
5.Click 'Add another Card.'
6.Select the 'Card Type' and enter the required information.
7.Click 'Add Card.'
Note:

You can link up to 8 credit cards or debit cards to your PayPal account.

Here's how to update (same card number but new expiry date) your credit card or debit card information:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'My money.'
4.Click 'Update' beside 'Debit and credit cards'.
5.Click 'Edit' next to the card you want to change.
6.Update your information.
7.Enter your card security code.
8.Click 'Save.'
F. How do I remove a limitation from my account?
Here is how to remove a limitation on your account:
1.Go to the PayPal website and log in to your account.
2.Click 'Resolution Centre' near the top of the page.
3.Click 'Resolve' for each required response under 'Begin a limitation review.'
4.Follow the steps to remove the account limitation.
If you complete these steps and your account remains limited, it might be because:
- We need additional information from you. We will send you an email to let you know exactly what information we need.
- We have not finished our review of your case. We can usually email you the results of our review within 3 business days.
G. How do I recover my password?
Please follow the steps below to recover the password for your PayPal account.

To recover your password:
1.Go to www.paypal.com.au.
2.Click 'Problem with login?' under 'Account login.'
3.Select 'I forgot my password.'
4.Enter the email address you used to create your PayPal account.
5.Enter the security code shown, without spaces.
6.Click 'Continue.'

Depending on the information on your account, we will either ask you to enter in some details, such as your card number, to confirm your account.

Alternatively, we may send an email to your email address.
If we send you an email, simply click on the link in the email and create a new password.

If you do not have access to your email account, you can try to confirm your account ownership by phone:
1.Click 'by phone' on the 'We just emailed you' page.
2.Select a telephone number from your account.
3.Select 'Call now' or 'Call in a minute' if you are ready to receive a telephone call.
4.Enter an email address where you can receive further instructions from us.
Click 'Continue.'

Update and confirm my email address?
Here's how to add an email address to your PayPal account:
Go to the PayPal website and log in to your account.

Click 'Profile' near the top of the page.
Click 'Update' beside 'Email.'

Enter your new email address and click 'Save.'
When you add an email address to your PayPal account, we send you an email to confirm that you own the email address.

You might be asked to provide certain personal details of when you first created your PayPal account have them ready

Click the link in the email to confirm your email address.
If you do not receive the email, you can request that we send it to you again.

Click 'Click here to confirm your additional email address' in the email we sent.
Enter your password in the box and click 'Confirm.'

If the link does not appear in the email, you can confirm your email address from your PayPal account.
Here is how:

Go to the PayPal website and log in to your account.
Click 'Confirm email address' in Account Overview.

Click 'Click here if the button does not appear in the email.'
Check your email inbox.

Copy the confirmation number in the email.
Paste the confirmation number in the box provided.

Click 'Confirm.'
If there is a delay in receiving your email confirmation notice, it may be because your email notification preference is set to receive HTML format.

Check with your internet service provider for steps on changing your email format from HTML to plain text.
You can find more information on confirming your email address in our Help Center by clicking 'Help' at the top of the page.

B. How do I change my home or business address?
Here's how to update your Address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Enter your address information and click 'Save.'
Here's how to add an address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Click 'Add Address.'
5.Enter the new address and click 'Save.'
If you have a credit card or a debit card on your PayPal account associated with the new address, select it, then click 'Save.'

If the new address is your home address click 'Make Home.' If it is a business address, click 'Make Business.'

Here's how to remove your old address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Find the address you want to remove and click 'Remove.'
5.Click 'Remove.'
Note:

We can't accept a PO Box as your home address. You may use a PO Box as a shipping address, but not as your home address.

You must have at least one address on your account. You can't remove an address until you add a new address and make it the home address.

You can't remove an address from your account if it is your credit or debit card billing address. Please update your address with your card issuer before you update it with us.
C. Can I change my address from one country to another?
Unfortunately, you can't add addresses outside Australia to your account at this time. When you move to another country, you need to close your old PayPal account and create a new account using your new address.

If you have addresses in both countries, you can keep your old PayPal account and create a new one, but only one of your accounts can be a Premier or Business account.
D. How do I update my phone number?
Here's how to add a phone number to your PayPal account:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Phone.'
4.Click 'Add.'
5.Enter the phone number and select the type of phone.
6.Click 'Save' (if you want to add another phone number, click 'Save & Add More').
Here's how to update a phone number on your account:
1.Select the phone number you want to change.
2.Click 'Edit' and make your changes.
3.Click 'Save.'
Here's how to remove a phone number from your account:
1.Select the phone number you want to remove and click 'Remove.'
2.Click 'Remove.'
E. How do I add or update the card in the PayPal account?
Here's how to add a card to your account:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'My money.'
4.Click 'Update' beside 'Debit and credit cards.'
5.Click 'Add another Card.'
6.Select the 'Card Type' and enter the required information.
7.Click 'Add Card.'
Note:

You can link up to 8 credit cards or debit cards to your PayPal account.

Here's how to update (same card number but new expiry date) your credit card or debit card information:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'My money.'
4.Click 'Update' beside 'Debit and credit cards'.
5.Click 'Edit' next to the card you want to change.
6.Update your information.
7.Enter your card security code.
8.Click 'Save.'
F. How do I remove a limitation from my account?
Here is how to remove a limitation on your account:
1.Go to the PayPal website and log in to your account.
2.Click 'Resolution Centre' near the top of the page.
3.Click 'Resolve' for each required response under 'Begin a limitation review.'
4.Follow the steps to remove the account limitation.
If you complete these steps and your account remains limited, it might be because:
- We need additional information from you. We will send you an email to let you know exactly what information we need.
- We have not finished our review of your case. We can usually email you the results of our review within 3 business days.
G. How do I recover my password?
Please follow the steps below to recover the password for your PayPal account.

To recover your password:
1.Go to www.paypal.com.au.
2.Click 'Problem with login?' under 'Account login.'
3.Select 'I forgot my password.'
4.Enter the email address you used to create your PayPal account.
5.Enter the security code shown, without spaces.
6.Click 'Continue.'

Depending on the information on your account, we will either ask you to enter in some details, such as your card number, to confirm your account.

Alternatively, we may send an email to your email address.
If we send you an email, simply click on the link in the email and create a new password.

If you do not have access to your email account, you can try to confirm your account ownership by phone:
1.Click 'by phone' on the 'We just emailed you' page.
2.Select a telephone number from your account.
3.Select 'Call now' or 'Call in a minute' if you are ready to receive a telephone call.
4.Enter an email address where you can receive further instructions from us.
5.Click 'Continue.'



other than that you will need to contact paypal give them a free call 1800-073-266
6.00 to 22.00 AEST/AEDT to resolve this issue


You might be asked for some personal details you made when you first made your paypal account so i you can remember these have them ready.

Here's how to add an email address to your PayPal account:
Go to the PayPal website and log in to your account.

Click 'Profile' near the top of the page.
Click 'Update' beside 'Email.'

Enter your new email address and click 'Save.'
When you add an email address to your PayPal account, we send you an email to confirm that you own the email address.

You might be asked to provide certain personal details of when you first created your PayPal account have them ready

Click the link in the email to confirm your email address.
If you do not receive the email, you can request that we send it to you again.

Click 'Click here to confirm your additional email address' in the email we sent.
Enter your password in the box and click 'Confirm.'

If the link does not appear in the email, you can confirm your email address from your PayPal account.
Here is how:

Go to the PayPal website and log in to your account.
Click 'Confirm email address' in Account Overview.

Click 'Click here if the button does not appear in the email.'
Check your email inbox.

Copy the confirmation number in the email.
Paste the confirmation number in the box provided.

Click 'Confirm.'
If there is a delay in receiving your email confirmation notice, it may be because your email notification preference is set to receive HTML format.

Check with your internet service provider for steps on changing your email format from HTML to plain text.
You can find more information on confirming your email address in our Help Center by clicking 'Help' at the top of the page.

Hope this helpsB. How do I change my home or business address?
Here's how to update your Address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Enter your address information and click 'Save.'
Here's how to add an address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Click 'Add Address.'
5.Enter the new address and click 'Save.'
If you have a credit card or a debit card on your PayPal account associated with the new address, select it, then click 'Save.'

If the new address is your home address click 'Make Home.' If it is a business address, click 'Make Business.'

Here's how to remove your old address:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Address.'
4.Find the address you want to remove and click 'Remove.'
5.Click 'Remove.'
Note:

We can't accept a PO Box as your home address. You may use a PO Box as a shipping address, but not as your home address.

You must have at least one address on your account. You can't remove an address until you add a new address and make it the home address.

You can't remove an address from your account if it is your credit or debit card billing address. Please update your address with your card issuer before you update it with us.
C. Can I change my address from one country to another?
Unfortunately, you can't add addresses outside Australia to your account at this time. When you move to another country, you need to close your old PayPal account and create a new account using your new address.

If you have addresses in both countries, you can keep your old PayPal account and create a new one, but only one of your accounts can be a Premier or Business account.
D. How do I update my phone number?
Here's how to add a phone number to your PayPal account:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'Update' beside 'Phone.'
4.Click 'Add.'
5.Enter the phone number and select the type of phone.
6.Click 'Save' (if you want to add another phone number, click 'Save & Add More').
Here's how to update a phone number on your account:
1.Select the phone number you want to change.
2.Click 'Edit' and make your changes.
3.Click 'Save.'
Here's how to remove a phone number from your account:
1.Select the phone number you want to remove and click 'Remove.'
2.Click 'Remove.'
E. How do I add or update the card in the PayPal account?
Here's how to add a card to your account:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'My money.'
4.Click 'Update' beside 'Debit and credit cards.'
5.Click 'Add another Card.'
6.Select the 'Card Type' and enter the required information.
7.Click 'Add Card.'
Note:

You can link up to 8 credit cards or debit cards to your PayPal account.

Here's how to update (same card number but new expiry date) your credit card or debit card information:
1.Go to the PayPal website and log in to your account.
2.Click 'Profile' near the top of the page.
3.Click 'My money.'
4.Click 'Update' beside 'Debit and credit cards'.
5.Click 'Edit' next to the card you want to change.
6.Update your information.
7.Enter your card security code.
8.Click 'Save.'
F. How do I remove a limitation from my account?
Here is how to remove a limitation on your account:
1.Go to the PayPal website and log in to your account.
2.Click 'Resolution Centre' near the top of the page.
3.Click 'Resolve' for each required response under 'Begin a limitation review.'
4.Follow the steps to remove the account limitation.
If you complete these steps and your account remains limited, it might be because:
- We need additional information from you. We will send you an email to let you know exactly what information we need.
- We have not finished our review of your case. We can usually email you the results of our review within 3 business days.
G. How do I recover my password?
Please follow the steps below to recover the password for your PayPal account.

To recover your password:
1.Go to www.paypal.com.au.
2.Click 'Problem with login?' under 'Account login.'
3.Select 'I forgot my password.'
4.Enter the email address you used to create your PayPal account.
5.Enter the security code shown, without spaces.
6.Click 'Continue.'

Depending on the information on your account, we will either ask you to enter in some details, such as your card number, to confirm your account.

Alternatively, we may send an email to your email address.
If we send you an email, simply click on the link in the email and create a new password.

If you do not have access to your email account, you can try to confirm your account ownership by phone:
1.Click 'by phone' on the 'We just emailed you' page.
2.Select a telephone number from your account.
3.Select 'Call now' or 'Call in a minute' if you are ready to receive a telephone call.
4.Enter an email address where you can receive further instructions from us.
5.Click 'Continue.'

paypal updating

A. How do I update and confirm my email address?
Here's how to add an email address to your PayPal account:
Go to the PayPal website and log in to your account.
Click 'Profile' near the top of the page.
Click 'Update' beside 'Email.'
Enter your new email address and click 'Save.'
When you add an email address to your PayPal account, we send you an email to confirm that you own the email address.
You might be asked to provide certain personal details of when you first created your PayPal account have them ready
Click the link in the email to confirm your email address.
If you do not receive the email, you can request that we send it to you again.
Click 'Click here to confirm your additional email address' in the email we sent.
Enter your password in the box and click 'Confirm.'
If the link does not appear in the email, you can confirm your email address from your PayPal account.
Here is how:
Go to the PayPal website and log in to your account.
Click 'Confirm email address' in Account Overview.
Click 'Click here if the button does not appear in the email.'
Check your email inbox.
Copy the confirmation number in the email.
Paste the confirmation number in the box provided.
Click 'Confirm.'
If there is a delay in receiving your email confirmation notice, it may be because your email notification preference is set to receive HTML format.
Check with your internet service provider for steps on changing your email format from HTML to plain text.
You can find more information on confirming your email address in our Help Center by clicking 'Help' at the top of the page.
Hope this helpsB. How do I change my home or business address?
Here's how to update your Address:
1. Go to the PayPal website and log in to your account.
2. Click 'Profile' near the top of the page.
3. Click 'Update' beside 'Address.'
4. Enter your address information and click 'Save.'
Here's how to add an address:
1. Go to the PayPal website and log in to your account.
2. Click 'Profile' near the top of the page.
3. Click 'Update' beside 'Address.'
4. Click 'Add Address.'
5. Enter the new address and click 'Save.'
If you have a credit card or a debit card on your PayPal account associated with the new address, select it, then click 'Save.'

If the new address is your home address click 'Make Home.' If it is a business address, click 'Make Business.'

Here's how to remove your old address:
1. Go to the PayPal website and log in to your account.
2. Click 'Profile' near the top of the page.
3. Click 'Update' beside 'Address.'
4. Find the address you want to remove and click 'Remove.'
5. Click 'Remove.'
Note:

We can't accept a PO Box as your home address. You may use a PO Box as a shipping address, but not as your home address.

You must have at least one address on your account. You can't remove an address until you add a new address and make it the home address.

You can't remove an address from your account if it is your credit or debit card billing address. Please update your address with your card issuer before you update it with us.
C. Can I change my address from one country to another?
Unfortunately, you can't add addresses outside Australia to your account at this time. When you move to another country, you need to close your old PayPal account and create a new account using your new address.

If you have addresses in both countries, you can keep your old PayPal account and create a new one, but only one of your accounts can be a Premier or Business account.
D. How do I update my phone number?
Here's how to add a phone number to your PayPal account:
1. Go to the PayPal website and log in to your account.
2. Click 'Profile' near the top of the page.
3. Click 'Update' beside 'Phone.'
4. Click 'Add.'
5. Enter the phone number and select the type of phone.
6. Click 'Save' (if you want to add another phone number, click 'Save & Add More').
Here's how to update a phone number on your account:
1. Select the phone number you want to change.
2. Click 'Edit' and make your changes.
3. Click 'Save.'
Here's how to remove a phone number from your account:
1. Select the phone number you want to remove and click 'Remove.'
2. Click 'Remove.'
E. How do I add or update the card in the PayPal account?
Here's how to add a card to your account:
1. Go to the PayPal website and log in to your account.
2. Click 'Profile' near the top of the page.
3. Click 'My money.'
4. Click 'Update' beside 'Debit and credit cards.'
5. Click 'Add another Card.'
6. Select the 'Card Type' and enter the required information.
7. Click 'Add Card.'
Note:

You can link up to 8 credit cards or debit cards to your PayPal account.

Here's how to update (same card number but new expiry date) your credit card or debit card information:
1. Go to the PayPal website and log in to your account.
2. Click 'Profile' near the top of the page.
3. Click 'My money.'
4. Click 'Update' beside 'Debit and credit cards'.
5. Click 'Edit' next to the card you want to change.
6. Update your information.
7. Enter your card security code.
8. Click 'Save.'
F. How do I remove a limitation from my account?
Here is how to remove a limitation on your account:
1. Go to the PayPal website and log in to your account.
2. Click 'Resolution Centre' near the top of the page.
3. Click 'Resolve' for each required response under 'Begin a limitation review.'
4. Follow the steps to remove the account limitation.
If you complete these steps and your account remains limited, it might be because:
- We need additional information from you. We will send you an email to let you know exactly what information we need.
- We have not finished our review of your case. We can usually email you the results of our review within 3 business days.
G. How do I recover my password?
Please follow the steps below to recover the password for your PayPal account.

To recover your password:
1. Go to www.paypal.com.au.
2. Click 'Problem with login?' under 'Account login.'
3. Select 'I forgot my password.'
4. Enter the email address you used to create your PayPal account.
5. Enter the security code shown, without spaces.
6. Click 'Continue.'
Depending on the information on your account, we will either ask you to enter in some details, such as your card number, to confirm your account.
Alternatively, we may send an email to your email address.
If we send you an email, simply click on the link in the email and create a new password.

If you do not have access to your email account, you can try to confirm your account ownership by phone:
1. Click 'by phone' on the 'We just emailed you' page.
2. Select a telephone number from your account.
3. Select 'Call now' or 'Call in a minute' if you are ready to receive a telephone call.
4. Enter an email address where you can receive further instructions from us.
5. Click 'Continue.'

Cancel a PayPal Payment
Sign in to PayPal.
Navigate to the "Profile" screen by clicking "Profile" button.
By default, your personal info will appear.
Click "My Money" to view your financial details.
Click the blue "Update" link next to "My Preapproved Payments."
A list will appear, with the merchants who you have agreed to automatically pay via your PayPal account.

All merchants you've ever agreed to reoccurring payments with will appear.
Click on the desired merchant.
Click the blue "Cancel" button next to "Status" at the top.
Click "Yes" when a confirmation box appears.
Once the payment is successfully canceled, you will see "Canceled on XX," where XX is the date.

Here's how to add an email address to your PayPal account:

Go to the PayPal website and log in to your account.

Click 'Profile' near the top of the page.

Click 'Update' beside 'Email.'

Enter your new email address and click 'Save.'

When you add an email address to your PayPal account, we send you an email to confirm that you own the email address.

You might be asked to provide certain personal details of when you first created your PayPal account have them ready

Click the link in the email to confirm your email address.

If you do not receive the email, you can request that we send it to you again.

Click 'Click here to confirm your additional email address' in the email we sent.

Enter your password in the box and click 'Confirm.'

If the link does not appear in the email, you can confirm your email address from your PayPal account.

Here is how:

Go to the PayPal website and log in to your account.

Click 'Confirm email address' in Account Overview.

Click 'Click here if the button does not appear in the email.'

Check your email inbox.

Copy the confirmation number in the email.

Paste the confirmation number in the box provided.

Click 'Confirm.'

If there is a delay in receiving your email confirmation notice, it may be because your email notification preference is set to receive HTML format.

Check with your internet service provider for steps on changing your email format from HTML to plain text.
You can find more information on confirming your email address in our Help Center by clicking 'Help' at the top of the page.

To recover your password:

1. Go to www.paypal.com.au.

2. Click 'Problem with login?' under 'Account login.'

3. Select 'I forgot my password.'

4. Enter the email address you used to create your PayPal account.

5. Enter the security code shown, without spaces.

6. Click 'Continue.'

Depending on the information on your account, we will either ask you to enter in some details, such as your card number, to confirm your account.

Alternatively, we may send an email to your email address.
If we send you an email, simply click on the link in the email and create a new password.

Hope this helps

As per Paypal:
Question : Can I register a credit card on more than one PayPal account?
Answer : No. For your security, you can register a credit card on just one PayPal account at a time. You may, however, register several different credit cards on a single PayPal account.

If your credit card was registered to a different PayPal account, you need to log in to the previous account and remove the card before adding it to your new account. To remove credit cards from your account click Profile at the top of the page and click the Credit/Debit Cards link in the Financial Information column.
Question : What if I forgot my email address?
Answer :

1. Go to the PayPal homepage and click Problem with login?.
2. Click I don’t know what email address I used.
3. Enter up to 3 email addresses you might have used to sign up for your PayPal account.
4. Enter the code shown in the image.
5. Click Continue and follow the instructions.

Question : What if I forgot my password or my password has been locked?
Answer : Here's how to create a new password.

1. Go to the PayPal homepage and click Problem with login?
2. Select one of the following:
   • If you know your email address, click I don’t know my password. Then enter your email address.
   • If you don’t know your email address, click I don’t know either one. Enter up to 3 email addresses you might have used to sign up for your PayPal account.
3. Enter the code shown in the image.
4. Click Continue and follow the instructions.

call the toll free number on the back of your pay pal card for help

It sounds like you may have more than one PAYPAL account. You may have opened another PAYPAL account with a different email adderess, or possibly someone else has set up an accoun t with your credit card details. Try logging in to PAYPAL with any other email addresses you have.

here are the PAYPAL guideliens for lost email addresses:

I forgot or I don’t have access to my PayPal email address. What can I do? Question : Answer : I have forgotten my email address

If you do not remember the email address registered on your account, PayPal will need to verify your identity by asking you a few questions. For security reasons, all the information you provide must match your PayPal account in order for us to reveal your email address.

To recover your email address, follow these steps:

1. Visit the PayPal website at www.paypal.co.uk
2. Click the ‘email’ link under the ‘Log In’ button
3. Enter the requested information
4. Enter the security code by typing the letters and numbers shown then click ’Continue’
5. Click ‘Submit’

The email address matching the information you provide will appear in the email field on the ‘Account Login’ box. You can then log in to your PayPal account using the corresponding password.

If you have forgotten your password, click the ‘password’ link under the ‘Log In’ button and follow the instructions.


I no longer have access to the email address registered to my PayPal account

Even if you no longer have access to the email address, you must still enter this address to log in to your PayPal account as this is how the PayPal system recognises you. After you log in, you can change the email address then use the new one when you next log in to your account.
If you definitely only have one PAYPAL account, I suggest you go the the PAYPAL Help section and report the problem.

How do I get a new password?

Question :
Answer :
A If you forgot your password, you can create a new password. Here's how:

1. Go to the PayPal website.
2. Click the Home tab at the top of the page.
3. Click password under the Log In button.
4. Enter your PayPal email address.
5. Enter the security code by typing the letters and numbers shown, without spaces.
6. Click Continue.


You can change your password or security questions from your profile. Here's how:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Profile at the top of the page.
4. Click Password in the Account Information column.
5. Select either Password or Security Question.
6. Click Edit. You may be asked to confirm that this is your account.
7. Enter your current PayPal password.
8. Enter and re-enter your new PayPal password.
9. Select your security questions and enter the answers.
10. Click Save.

https://www.paypal.com/helpcenter/main.jsp;jsessionid=JJsGhmp3nRbthhZyBnb05ymfRVylTGLQnkhRv3kK92lhWk6bQx74!964416863?locale=en_US&_dyncharset=UTF-8&countrycode=US&cmd=_help&serverInstance=9003&t=solutionTab&ft=searchTab&ps=solutionPanels&solutionId=10495&isSrch=Yes


What if I've forgotten my password for the Sandbox?

Question :
Answer :
A You can reset your password after confirming your identity. You will be asked to choose a new password. Be sure to choose a unique password that you can easily remember.

Here's How:

1. Go to https://www.paypal.com.
2. Click Trouble Logging In?.
3. Enter your email address.
4. Click Submit.
5. PayPal will send an email to your email address. Follow the instructions in this email.

https://www.paypal.com/helpcenter/main.jsp;jsessionid=JJsGhmp3nRbthhZyBnb05ymfRVylTGLQnkhRv3kK92lhWk6bQx74!964416863?locale=en_US&_dyncharset=UTF-8&countrycode=US&cmd=_help&serverInstance=9003&t=solutionTab&ft=searchTab&ps=solutionPanels&solutionId=10103&isSrch=Yes

it doesn't ask for credit card number make sure you're logging at www.paypal.com and not somebody else's web site you might be a victim on phished websites.