You can resort to Apple Customer Service for support. In addition, you can try below methods to solve this issue.
If Find My iPhone app is on, you can try the socond method: Reset iPhone password with iCloud Find My iPhone. The detailed steps are shown as below.
Step 1. Go to icloud.com and log in with your Apple ID and password on your computer.
Step 2. Click Find My iPhone. Then click All Devices at the top of your browser window.
Step 3. Select your iPhone from all the devices listed. Click Erase iPhone to erase your iPhone along with its passcode.
Step 4. Use the Setup Assistant on your device to restore the most recent backup of your device.
After the restoration process is finished, your passcode will be erased and all your data will be restored from your iCloud backup. You will now be able to access your iPhone without any passcode.
For more methods, check: How to Reset Password on iPhone
Contact Apple or go to Apple store with proof that it is yours and they will help you.
LOL! Call to Apple support. Or google it.
SOURCE: new apple id
If you go to https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot and enter the information you should be able to get a new password. Hope this helps.
SOURCE: my password wont be accepted
Apple ID passwords require at least 1 capital letter and at least 1 number.
SOURCE: I need to change apple ID & password !!!
Hi you can't change Apple ID the only way is to create new one if you need new password go here Apple ID Support
SOURCE: how do i factory reset apple ipad i forgot my apple id and password
Resetting the ipad will not help... The I'd and password are stored at the apple store.
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